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No sound on bootup


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#16
fledgling

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DevMgr.JPG Good Morning,
Well, after a week of no problems, I booted to no sound this morning. The Realtek process failed to initiate again. I know if I reboot it, based on history, the sound will work, but I will keep machine running at least for today without rebooting, awaiting a reply.
Thanks.
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#17
rshaffer61

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From your picture everything seems to be working correctly.
There are no yellow exclamation marks at all showing.
I am really starting to think your audio is failing on the motherboard itself.
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#18
fledgling

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Would that stop the driver from loading & then showing red or yellow mark in dev mgr?
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#19
rshaffer61

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Yes it would because if at the time the audio device is malfunctioning then the driver wouldn't be able to find it.
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#20
fledgling

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Thank you. I guess I should be looking at new laptops.
In the meantime, I unistalled, then got another driver from Acer (just in case old one was corrupt), reinstalled & sound is now working. Probably temporary but for now I have sound.
Thanks again for your help.
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#21
rshaffer61

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Not knowing the extent of the problem it may be worth taking it to a shop and have them look at it.
The issue could be related to a broken solder point or the audio chip may very well be faulty.
If you are seriously thinking of purchasing a new system then I would keep this one just as a work system.
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#22
fledgling

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Good advice, again. Thanks.
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