[Tom Schlichting]

when clicking on windows update from start menu, it shows page faild to load, trying not to do a restore, any idea's?
vista 64bit,toshiba laptop p505d-s8935,have ran malwarebytes and mcafee total protection. can't run updates online either,have tried disableing uac also.

thanks
tom

Edited by Tom Schlichting, 18 October 2009 - 11:12 AM.

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Try this: http://support.microsoft.com/kb/971058

[Broni]

Try this: http://support.microsoft.com/kb/971058

[Tom Schlichting]

Try this: http://support.microsoft.com/kb/971058

didn't work.

[Broni]

I suggest that you start a new topic in the Malware Removal and Spyware Removal area.

Before you start a new topic click on this link --> Malware and Spyware Cleaning Guide, Please read before starting a new topic. This will give you a few preparations to make, as well as instruction for posting your OTListIt2 log.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).