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Error need help please


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#1
boswack

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Hello all,
Ever since my computer installed the microsoft updates i get the blue screen of death every time i try to turn it on.

First it i come to the screen where it says the computer did not starty sucessfuly and asks me to choose from safe mode,last known configuration and normal. No matter which one you choose nothing works and it ends up on the blue screen with this stop code:

*** stop: 0x0000007E (0X80000003,0X805C49B8,0XB84C32B4,0XB84C2FB0)

The screen gives me no other error besides this one above.

Any help with this one, i would appreciate it tremendously.The mobo is brand new and it has never done this before.


boswack
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#2
Broni

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A. If you have more than one RAM module installed, try starting computer with one RAM stick at a time.

NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option A

B. If you have only one RAM stick installed...
...run memtest...

1. Download - Pre-Compiled Bootable ISO (.zip)
2. Unzip downloaded memtest86+-2.11.iso.zip file.
3. Inside, you'll find memtest86+-2.11.iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:

Posted Image

8. Locate memtest86+-2.11.iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:

Posted Image

10. Once the CD is created, boot from it, and memtest will automatically start to run.

The running program will look something like this depending on the size and number of ram modules installed:


Posted Image

It's recommended to run 5-6 passes. Each pass contains very same 8 tests.

This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.

Posted Image

The following image is the test results area:

Posted Image

The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.
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#3
boswack

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I went to store and bought new memory and tried it with both memory sticks like you said but no luck.I now know the memory is good but what else could this be?

anyways ty
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#4
Broni

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Maybe, it's just a matter of bad update.

Try system restore from recovery console...


If you have Windows XP CD... (if you don't have Windows CD, scroll down)

1. Boot from the CD.
2. When the text-based part of Setup begins, follow the prompts. Select the repair or recover option by pressing R:

Posted Image

3. You'll find yourself at this screen:

Posted Image

4. Once you are at the Recovery Console you will be given at least one choice of Windows installations. Normally the choice you want is the number 1 choice. Click the number 1 key at the "top" of the keyboard and click enter.

NOTE: at this point your numbers to the right of your keyboard are turned off. If you insist on using these keys for your numbers remember to hit the Numbers Lock key before clicking a number over there or your computer will automatically reboot and you will have to wait through the previous steps to get back to the console.

5. You will be given a message asking for the administrator password. Unless someone or something has messed with your computer there is no password so you just click the Enter key.

6. This will bring you to a prompt that says:

C:\WINDOWS>

7. Type:

cd \

Press Enter

Note: between "cd" and "\" there should be a "blank space" otherwise the command won't work

8. The prompt should now say:

C:\>

9. Type:

cd system~1\_resto~1

Press Enter.

Note: If it gives an error "Access Denied" while accessing the folder, follow the method below

Type: cd \

Press Enter

Type: cd windows\system32\config

Press Enter

Type: ren system system.bak

Press Enter

(note the spaces between ren and system, and then between system and system.bak)

Type: exit

Press Enter

now the computer should restart, then follow steps 1-9


10. Type:

dir

Press Enter

NOTE: When you hit enter it will list all the restore points folders like "rp1", "rp2" we have to see the last restore point to copy the file from a recent backup. If the restore points have more than one page then you have keep on hitting the key to view the last restore point folder.

NOTE: It is a good rule of thumb to choose the files from the restore point folder which the second to the last one.

11. Type:

cd rp{with the second to the last restore point number }

Press Enter

Example: cd rp9. if rp10 is the last restore point

12. Type:

cd snapshot

Press Enter.

NOTICE: Now the command prompt will look like this:

c:\system~1\resto~1\rp9\snapshot

Note : restore point 9 assumed for clarity of the content.


13. Type:

copy _registry_machine_system c:\windows\system32\config\system

Press Enter

14. Type:

Exit

Press Enter.

Final note : If the above procedure won't solve the problem, repeat all steps, but in step 13 type:

copy _registry_machine_software c:\windows\system32\config\software

Alternatively, select different restore point.



If you don't have Windows CD...

Download Windows Recovery Console: http://www.thecomput...om/files/rc.iso
Download, and install free Imgburn: http://www.imgburn.c...hp?act=download
Using Imgburn, burn rc.iso to a CD.
Boot to the CD...let it finish loading.
When the "Welcome to Setup" screen appears, press R to start the Recovery Console.

Follow steps 3 - 14.
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#5
boswack

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Ok tring to restore....tring to complete step 11 but confused on how to do it , here is how my list is.

10/18/09 02:31a d------- 0 .
10/18/09 02:31a d------- 0 ..
10/18/09 02:29a d--h---- 0 $hf_mig$

Now how do i use the cd rp command on one of these above? thanks for all the help
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#6
Broni

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At what command prompt are you, when you type dir?
C:\Windows\System32\restore ?
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#7
boswack

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ok i figure it out a little better then originaly but my problem now is:

step 13 and 14 after typing these both , computer says the command is not reconized and the command prompt looks like this:

c:\system~1\_resto~1\rp46\snapshot>

any suggestions?
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#8
boswack

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now when i start computer after choosing last known configuration or safe mode or normally this is error:

windows could not start because the following file is missing or corrupt:
\windows\system32\config\system
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#9
Broni

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copy _registry_machine_system c:\windows\system32\config\system

Are you sure, you leave "space" after "copy" and after "registry_machine_system"?
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#10
boswack

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nope i didnt have space after copy just after system, let me try again.
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#11
boswack

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ok i got it to restore but i still get blue screen.... So i want to try different restore point but access is denied again and when i get to c:\windows\system32\config>ren system system.bak it says a directory or file with the name system.bak already exists and it wont let me in again to change restore points. Any suggestions here? thanks and sorry for all the problems.
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#12
Broni

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Try something different then....

If you have Windows CD...(if you don't have Windows CD, scroll down)

1. Insert your Windows XP CD into your CD and assure that your CD-ROM drive is capable of booting the CD.
2. Once you have booted from CD, do NOT select the option that states: Press F2 to initiate the Automated System Recovery (ASR) tool.
You’re going to proceed until you see the following screen, at which point you will press the “R” key to enter the recovery console:

Posted Image

3. After you have selected the appropriate option from step two, you will be prompted to select a valid Windows installation (typically number “1″).
Select the installation number, and hit Enter.
If there is an administrator password for the administrator account, enter it and hit Enter (if asked for the password, and you don't know it, you're out of luck).
You will be greeted with this screen, which indicates a recovery console at the ready:

Posted Image

4. There are eight commands you must enter in sequence to repair your problem..
NOTE. Make sure, you press Enter after each command. Make sure, all commands are exact, including "spaces".
These commands are as follows:

CD..
ATTRIB -H C:\boot.ini
ATTRIB -S C:\boot.ini
ATTRIB -R C:\boot.ini
del boot.ini
BOOTCFG /Rebuild


Note about the above command.
BOOTCFG /REBUILD command which searches for pre-existing installations of Windows XP and rebuilds sundry essential components of the Windows operating system, recompiles the BOOT.INI file and corrects a litany of common Windows errors.
It is very important that you do one or both of the following two things:
A.) Every Windows XP owner must use /FASTDETECT as OS Load Option when the rebuild process is finalizing.
B.) If you are the owner of a CPU featuring Intel’s XD or AMD’s NX buffer overflow protection, you must also use /NOEXECUTE=OPTIN as an OS Load Option.
For the Enter Load Identifier portion of this command, you should enter the name of the operating system you have installed.
If, for example, you are using Windows XP Home, you could type Microsoft Windows XP Home Edition for the identifier (it's not crucial, however what the name is, as long, as it's meaningful).
Here is your computer screen:

Posted Image

5. Following command verifies the integrity of the hard drive containing the Windows XP installation. While this step is not an essential function in our process, it’s still good to be sure that the drive is physically capable of running windows, in that it contains no bad sectors or other corruptions that might be the culprit:

CHKDSK /R

6. This last command writes a new boot sector to the hard drive and cleans up all the loose ends we created by rebuilding the BOOT.INI file and the system files. When the Windows Recovery Console asks you if you are Sure you want to write a new bootsector to the partition C: ? just hit “Y”, then Enter to confirm your decision:

FIXBOOT

7. It’s time to reboot your PC by typing
EXIT
and pressing Enter.

With any luck, your PC will boot successfully into Windows XP as if your various DLL, Hive, EXE and NTLDR errors never existed.



If you don't have Windows CD...
Download Windows Recovery Console: http://www.thecomput...om/files/rc.iso
Download, and install free Imgburn: http://www.imgburn.c...hp?act=download
Using Imgburn, burn rc.iso to a CD.
Boot to the CD...let it finish loading.
When the "Welcome to Setup" screen appears, press R to start the Recovery Console.
Then, follow instructions from Step #3 above.
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