Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Computer keeps crashing


  • Please log in to reply

#1
shollywood

shollywood

    New Member

  • Member
  • Pip
  • 7 posts
I have a PC that I'm trying to do a fresh install of XP and/or Win 7 on and it keeps crashing in the middle and giving me a blue screen saying....if this is the first time you've seen this reboot, blah ,blah. This happens at different parts of the install process. I've got to 40% even 100%, then when i go into the OS it happens again?? Any info on what the problem(s) could be? I've done fresh installs many, many times and have never encountered this. This leads me to believe either the motherboard or RAM is faulty??? Help is greatly appreciated...

TIA

Edited by shollywood, 18 October 2009 - 08:44 PM.

  • 0

Advertisements


#2
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
Sorry for the long response time.

If you have more than one RAM module installed, try starting computer with one RAM stick at a time.

NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option A

B. If you have only one RAM stick installed...
...run memtest...

1. Download - Pre-Compiled Bootable ISO (.zip)
2. Unzip downloaded memtest86+-2.11.iso.zip file.
3. Inside, you'll find memtest86+-2.11.iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:

Posted Image

8. Locate memtest86+-2.11.iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:

Posted Image

10. Once the CD is created, boot from it, and memtest will automatically start to run.

The running program will look something like this depending on the size and number of ram modules installed:


Posted Image

It's recommended to run 5-6 passes. Each pass contains very same 8 tests.

This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.

Posted Image

The following image is the test results area:

Posted Image

The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.
  • 0

#3
shollywood

shollywood

    New Member

  • Topic Starter
  • Member
  • Pip
  • 7 posts
Thanks for the reply. I cannot boot it up without getting the OS installed first. Are you suggesting to try to install the OS with just one stick of RAM first (have 2 in there now)??? Or should I run memtest with each stick of RAM one at a time?
  • 0

#4
shollywood

shollywood

    New Member

  • Topic Starter
  • Member
  • Pip
  • 7 posts
I had run Memtest the other day after reading your suggestions to others and here's what I got:

Attached Thumbnails

  • P1010571.jpg

  • 0

#5
rshaffer61

rshaffer61

    Moderator

  • Moderator
  • 34,114 posts
OK this is both sticks or just one of the memory modules?
Of both then I suggest running the test on each module by itself.
You may only have one bad module.
I can say that bad memory is your problem.
Suggestion is to buy new memory first.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP