i have a 2006 sony vaio desktop [windows xp], and when it's on, the CD/DVD-RW drive flap keeps opening and closing. this computer recently crashed and we took it to staples to get it fixed. the man put in a whole new hard drive because the old one was "corrupted". when we got the tower back, it was hard to get everything started up again. it still doesn't run like brand new. when i go on youtube and try to make a video full screen, my computer restarts. when you try to put cds in the cd-rw drive, they get stuck and you have to press that little button to get it out. and if you try to put it on sleep, it restarts. kaspersky 2010 security hasn't detected a virus.
i know something is wrong with the computer still. is it a virus? was the new hard drive not installed properly?
i appreciate any help.
thanks!
melinda2009
Edited by melinda2009, 19 October 2009 - 12:48 AM.