When I turn on my computer, it keeps telling me that windows has stopped working and needs to restart in one minute, save my data etc. This happens in a recurrent loop and I can't use the computer. After many attempts, sometimes it lets me in without restarting, but there are still problems.
-when I try to download files from emails, internet, it'll go through the process but when the download is finished, I cannot locate it on my computer.
-I've tried downloading malware removal programs, when they can be downloaded and I try opening them, it says: _______ is not a valid win32 application and I can't run the programs
-If I try to open MSN or skype on my computer, it says: windows live communications platform has stopped working after I log in and I need to close the program
-sometimes my AVG loads, sometimes it doesn't. When I scan my computer, everything seems to be fine
-I've tried to do a system restore, but it fails due to an "unspecified error"
-I've also seen a rundll32 error but I can't remember from what
-on the main log in page, my fingerprint checks correct but windows doesn't load unless I log in with a password
-I have desktop clocks,calenders etc. on the right, sometimes it doesn't load
My computer knowledge is very limited, please excuse me if my descriptions are not very thorough. Is it a virus problem? If this is a case too hard to solve online, please kindly let me know, I'll have my computer checked instead.
Thanks for your attention!! Any feedback is greatly appreciated!
