Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

HELP getting rid of trojan virus


  • Please log in to reply

#1
jadi929

jadi929

    Member

  • Member
  • PipPip
  • 79 posts
I have windows xp and have been recently experiencing weird things on my pc, so i scanned it with avg, and it said there was 1 infection: a trojan

well i tried to delete it, but no sucess. my computer randomly disables and mouse/keyboard input, (due to the virus)

another thing, i tried to install super antispyware, adaware and malware remover but no sucess. WHenever i try to open any of these programs, it says "you may not have the permissions to access this file" or something like that. But all other programs seem to work.

what can i do?


edit: also, i tried to restore to an earlier time, it says ok, then restarts and i get a message saying the restore failed

Edited by jadi929, 21 October 2009 - 03:10 PM.

  • 0

Advertisements


#2
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE.

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post an OTListIt log in THAT forum.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP