[jacton]

I keep getting an error message:-

''The Windows Installer service could not be accessed. This can occur if the windows installer has not been correctly installed. Contact your support personnel for assistance''

I have tried contacting Microsoft but cannot get an answer, does anybody know what is wrong and how to correct the problem. I have tried running reg-cleaners and restore back to the beginning of the month but the problem persists.

I am running windows vista and never had problems before

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http://support.microsoft.com/kb/315353

[dsenette]

http://support.microsoft.com/kb/315353

[jacton]

I have tried everything on the Microsoft site and I cannot even install the windows installer cleanup utility I get the error message:-
Just tried this and got the error message in a box titled
'Windows Script Host' in a blue titled box then underneath
Script: C:\Users\TONYL~1\AppData\local\Temp\IXP000.Tmp\Start MSi.vbs
Line: 17
Char: 1
Error: Permission Denied
Code: 800A0046
Source: Microsoft VBScript runtime error

Have no idea what it means but it would not let me download the windows Installer CleanUp Utility, so I cannot remove the prolem programs.

I have tried using MBAM Malwarebytes program which found 40 errors but when I then tried to install the Windows utility, I just received the original error message about the windows installer.

I have tried the recommendation for the manual change but nothing seems to clear the problem

[jacton]

I have tried everything on the Microsoft site and I cannot even install the windows installer cleanup utility I get the error message:-
Just tried this and got the error message in a box titled
'Windows Script Host' in a blue titled box then underneath
Script: C:\Users\TONYL~1\AppData\local\Temp\IXP000.Tmp\Start MSi.vbs
Line: 17
Char: 1
Error: Permission Denied
Code: 800A0046
Source: Microsoft VBScript runtime error

Have no idea what it means but it would not let me download the windows Installer CleanUp Utility, so I cannot remove the prolem programs.

I have tried using MBAM Malwarebytes program which found 40 errors but when I then tried to install the Windows utility, I just received the original error message about the windows installer.

I have tried the recommendation for the manual change but nothing seems to clear the problem

[dsenette]

Do you have a valid XP cd?

If so, place it in your CD ROM drive and follow the instructions below

Start > Run > cmd then type

sfc /scannow (note the space)

Let this run until you get a message saying it is complete.

SFC - system file checker, retrieves the correct version of the file from %Systemroot%\System32\Dllcache or the Windows installation source files, and then replaces the incorrect file.

If you want to see what was replaced, right click My Computer > manage, expand event viewer > system..

[jacton]

I am running windows vista home premium so cannot do that can I?

[dsenette]

yes you can....SFC works in vista as well...as long as you've got your vista disk

Here are the instructions for Vista

[jacton]

Okay have run it and received the message:-
'Windows Resource Protection did not find any intergrity violations'