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Goofy message in Windows 7 Upgrade


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#1
halc3

halc3

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Windows 7 home pro tells me that it refuses to upgrade my Vista home basic unless I remove Perfect Disk software. Problem is...I don't have Perfect Disk software, and a search of my hard drive confirms that. It's nowhere, not even the registry, and I certainly have never installed it.
Anyone else experiencing that problem?
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#2
geekhelp4u

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KB976552

To resolve this issue, you must manually remove the PerfectDisk subdirectory in the Program Files folder before you can upgrade. To do this, follow these steps:

1. From within Windows Vista click Start, Computer and then double-click on the C:\ drive (or the drive that Windows is currently installed on)
2. Double-click the Program Files folder
3. Right-click the PerfectDisk folder and click Delete
4. Close the Explorer window and restart Windows 7 Setup

Make sure that the following registry key does not exist
HKEY_CURRENT_USER\Software\Raxco

Also - try running the Windows Installer Cleanup Utility to make sure it does not see it listed.

Also - do you use a Windows Home Server?

Edited by geekhelp4u, 24 October 2009 - 12:23 PM.

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