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Can't log on computer not even in safe mode


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#1
Yesenia0628

Yesenia0628

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Hello everyone I was wondering if someone would help me please.

I have some computer problems I just have one computer I'm at my parents computer now(that's how I'm online now). Well last night I caught a big virus and scanned my malwarebytes and everything was find I rebooted and everything was good. The next day when I turned the computer on I couldn't log on. It will go to a black screen asking me if I was to go in safe mode, safe mode with networking, etc... I click on save mode and it does the same can't log in it at all. I really do not want to take it to get repaired cause they told me it would be about 200 bucks to get fixed or a little bit more. I really do not want to lose none of my files/documents I have in my computer.
Oh please what should I do please someone help me.

a blue screen popup apprears*******Technical infor. Stop: 0X0000007E(0X8000003, 0X805C49B8, 0XBACEF3B4, OXBACEEFB0......and also this but I THINK two numbers are missing from from 0XF7 NOT SURE--- 0X0000007B(0XF78D25,0XC0000034,0X00000000,0X00000000

Edited by Yesenia0628, 24 October 2009 - 04:20 PM.

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#2
Broni

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    Kraków my love :)

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I suggest that you start a new topic in the Malware Removal and Spyware Removal area.

Before you start a new topic click on this link --> Malware and Spyware Cleaning Guide, Please read before starting a new topic. This will give you a few preparations to make, as well as instruction for posting your OTListIt2 log.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
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#3
Yesenia0628

Yesenia0628

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I'm having a problem that I cant log into my computer at all.
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#4
Broni

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    Kraków my love :)

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Post your issue in malware forum.
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