Welcome to GeeksToGo
I would like to request some more information please:
Please can you download and install Everest from HERE
Once its installed (leave all of the options just keep pressing next) double click on the shortcut.
Then once its running:
1: In left pane expand Computer folder
2: Click once on Summary
3: In upper menu, go Report
4: And then to Quick Report-Summary
5: Save it in text file, and paste it in your next postDon't include anything under the line "DEBUG- PCI"
The attached picture can be used for reference