Windows XP and Vista
Posted 25 October 2009 - 02:12 PM
Posted 25 October 2009 - 02:49 PM
I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.
Please understand we are all volunteers and we are not here all the time. Sometimes it may be a extended amount of time to get back to you. If it has been more then 3 days please shoot me a PM and I will try to get back to you quickly then.
Please post your system make and model.
Is this a name brand system?
You say you have a recovery cd. Being that the case then what you would need to do is change the boot sequence in your bios so that the system will read the cdrom first. To do this follow the next steps and make sure your recovery cd is in before you Save and Exit the bios.
To change Boot Sequence in your BIOS
Reboot the system and at the first post screen (where it is counting up memory) start tapping the DEL button
This will enter you into the Bios\Cmos area.
Find the Advanced area and click Enter
Look for Boot Sequence or Boot Options and highlight that click Enter
Now highlight the first drive and follow the directions on the bottom of the screen on how to modify it and change it to CDrom.
Change the second drive to the C or Main Drive
Once that is done then click F10 to Save and Exit
You will prompted to enter Y to verify Save and Exit. Click Y and the system will now reboot with the new settings.
Hopefully you have already put the XP cd in the drive before all this. If everything is setup correctly you will get a black screen with the following message in the upper left corner:
"Push Any Key To Boot To Cd". When you see this then push any key and the cd will take over.
Posted 25 October 2009 - 03:06 PM
Posted 25 October 2009 - 03:41 PM
we were told it was a good copy of vista but that turned out to be a lie
It wasn't a Genuine XP disk?
Posted 25 October 2009 - 03:58 PM
Posted 25 October 2009 - 04:14 PM
Try tapping the
F8, F10 or F12 key when you first turn on the system.
There is a key combination that will allow you into the bios.
Posted 25 October 2009 - 04:17 PM
Posted 25 October 2009 - 06:29 PM
Posted 25 October 2009 - 06:32 PM
Let me know if there is anything I can assist with.
This topic will remain open in case you need more assistance.
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