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Unable to uninstall Lexmark x74-x75 All-in-One


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#16
ihavenews0cks

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No matter how many times I click "add a printer" the printer wizard does not come up.
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#17
ihavenews0cks

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I tried adding a printer via "run as..." and the following message came up:

Error running printui.dll
The specified module could not be found
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#18
rshaffer61

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Hmm this is really strange.
Do you have another system you can try to install it on?
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#19
ihavenews0cks

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No, it's the only computer in the house, which is why this is so annoying.
Is it a problem with the actual hard drive? When the Laxmark was installed it was only recognized as a scanner, the printer did not appear in "Printer and Faxes" either.
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#20
rshaffer61

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I doubt it but let's check everything to make sure.

Go to
Start and then to Run
Type in Chkdsk /r Note the space between k and /
Click Enter ...It will probably ask if you want to do this on the next reboot...click Y
If the window doesn't shutdown on its own then reboot the system manually. On reboot the system will start the chkdsk operation
This one will take longer then chkdsk /f

Note... there are 5 stages...
It may appear to hang at a certain percent for a hour or more or even back up and go over the same area...this is normal...
DO NOT SHUT YOUR COMPUTER DOWN WHILE CHKDSK IS RUNNING OR YOU CAN HAVE SEVERE PROBLEMS
This can take several hours to complete.
When completed it will boot the system back into windows.

Let me know if this fixes the problem
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#21
ihavenews0cks

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Is there any chance this will erase anything on the computer or stop it from working?
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#22
rshaffer61

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I have never seen it erase anything on a system in 15 years.
This is checking the physical health of the drive and not the files.
The checking of the system files will be the next step.
As with any kind of fix is it always suggested you backup your important data.
Problems can occur so a good backup is always a smart ideal.
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#23
ihavenews0cks

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How do I restore after the back-up if something goes wrong? Sorry, it's just, as I said, it's the only computer we have a few users. so there wouldn't be a happy household.
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#24
rshaffer61

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If you do a backup you are only backing up the data files and not the programs installed.
This is what a backup is originally meant to do.
The Registry is another form of backing up in case of something changing registry entries.
In your case this would not be a issue since the command only checks the physical well being of the disk itself.
To restore the backup all you have to do is copy all the data back into their original locations.
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