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HP disk drive disappeared


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#1
LiLibell

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I have a HP Pavillion DV6500 laptop and recently the disk drive has stopped working, it still clicks into life, the lights still come on but it doesn't appear on my 'my computer', it appears in the device manager which says the driver is up to date and working but I can't play disks, the disk drive works in other laptops just not in mine, and i can't see any obviou problems with the connector inside the computer, can anyone please help?
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#2
rshaffer61

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Are you talking about a cdrom or dvd drive?
Are there any yellow exclamation marks or red X's in Device Manager?
Have you tried the disks themselves in another computer?
Have the disks worked before on your system?
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#3
LiLibell

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there's nothing in the device manager to say it's not working, the disks used to work on my system and when i tried them in my desktop they worked fine :)
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#4
rshaffer61

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It sounds like the drive itself is failing.
It could also be a problem with the connection in your system.
Since it is not showing under My Computer try the following 3 suggestions and see if one may help.


One of these may help:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/314060
Restart computer.
or...
3. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.

Thank's to Broni for the instructions
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