HP disk drive disappeared
Started by
LiLibell
, Oct 27 2009 01:09 PM
#1
Posted 27 October 2009 - 01:09 PM
#2
Posted 27 October 2009 - 01:15 PM
Are you talking about a cdrom or dvd drive?
Are there any yellow exclamation marks or red X's in Device Manager?
Have you tried the disks themselves in another computer?
Have the disks worked before on your system?
Are there any yellow exclamation marks or red X's in Device Manager?
Have you tried the disks themselves in another computer?
Have the disks worked before on your system?
#3
Posted 27 October 2009 - 01:21 PM
there's nothing in the device manager to say it's not working, the disks used to work on my system and when i tried them in my desktop they worked fine
#4
Posted 27 October 2009 - 01:27 PM
It sounds like the drive itself is failing.
It could also be a problem with the connection in your system.
Since it is not showing under My Computer try the following 3 suggestions and see if one may help.
One of these may help:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/314060
Restart computer.
or...
3. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.
Thank's to Broni for the instructions
It could also be a problem with the connection in your system.
Since it is not showing under My Computer try the following 3 suggestions and see if one may help.
One of these may help:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/314060
Restart computer.
or...
3. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.
Thank's to Broni for the instructions
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