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#1
DavidB48

DavidB48

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Attached File  Hijack_Analysis_Report.txt   12.37KB   131 downloadsAttached File  Hijack_Analysis_Report.txt   12.37KB   131 downloadsAfter turning 0n computer wimdows loads and this meesage appears in a box which i just x to make it go. Can you tell me what it is and how to fix, please note I do not have any programme discs for windows at all . Many thanks David you can contact me here or The message that appears is as follows -: 4447853a-57bb-4af6-a77c-fc5cbefbce43.exe- unable to locate component This application has failed to start because deupx.dll was not found. Re-installing the application may fix the problem. I have no idea what this is and dont have any discs to re-install any programmes.

Have enclosed my hijack this logfile if its of any use .

Attached Files


Edited by BHowett, 27 October 2009 - 09:20 PM.
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#2
dsenette

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Please read the Malware/Spyware cleaning guide here follow the instructions at the top....

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty (and you may not be) then post an OTL log in THE MALWARE FORUM forum.
(Posting OTL logs or ANY other logs requested in the malware/spyware cleaning guide in any other forum other than the malware forum is forbidden. If you post any of these logs in any other forum, it will be removed and it will take you longer to get help, so please make sure you only post logs in the malware forum)

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread..
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#3
rshaffer61

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You also have a open topic in Malware HERE that BHowett is assisting you with.
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#4
BHowett

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deupx.dll belongs to SuperAntiSpyware, reinstalling it should fix the error. Also as already mentioned you have an active malware topic HERE that you have not replied too. If you don’t need help there anymore let me know and I will close it.
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