[MattCharles]

Ok here is some of the message:

Root FAT Kernel Go!
DOS called with high
UMB's Unavailable!

I hope this helps.

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Ok these errors are just not making sense. These are DOS errors that should not be appearing in a XP OS.
Did you by chance install any new software right before this happened?

[rshaffer61]

Ok these errors are just not making sense. These are DOS errors that should not be appearing in a XP OS.
Did you by chance install any new software right before this happened?

[MattCharles]

Ok, I got it to work right this time lol. I do not know what happened! It didn't boot up right when I first started my PC. But anyway, the test said that my HD passed and there are no errors!!! So that is good.

Now what are the next steps to take to get rip of this error.

[rshaffer61]

I'm going to ask another Tech Staff member to look this over.
With the DOS errors this one is getting strange.

[MattCharles]

I'm going to ask another Tech Staff member to look this over.
With the DOS errors this one is getting strange.

Thank you, and yes it is lol. Keep in mind, I did do a FULL recovery and that didn't even help as well.

[rshaffer61]

This is a HP system correct?
Disk you are using are Genuine correct?

Try this now...

If you have more than one RAM module installed, try starting computer with one RAM stick at a time.

NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option A

B. If you have only one RAM stick installed...
...run memtest...

1. Download - Pre-Compiled Bootable ISO (.zip)
2. Unzip downloaded memtest86+-2.11.iso.zip file.
3. Inside, you'll find memtest86+-2.11.iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:



8. Locate memtest86+-2.11.iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:



10. Once the CD is created, boot from it, and memtest will automatically start to run.

The running program will look something like this depending on the size and number of ram modules installed:




It's recommended to run 5-6 passes. Each pass contains very same 8 tests.

This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.



The following image is the test results area:



The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.

[MattCharles]

Ok I do have two RAM sticks, so I would have to open up my PC to do this test, and take out one RAM correct?

yes, I do have an HP Desktop.

Edited by MattCharles, 30 October 2009 - 09:17 PM.

[rshaffer61]

Ok and if the system works with just the one then try the other.
Then run the test on both sticks and then each stick by itself.
That will take a couple of hours on each stick.
By that time the other Tech should be able to read everything and offer any advice here.

[MattCharles]

Ok and if the system works with just the one then try the other.
Then run the test on both sticks and then each stick by itself.
That will take a couple of hours on each stick.
By that time the other Tech should be able to read everything and offer any advice here.

Ok, I will have to do this tomorrow because it is to late now.
No way I can do each stick together lol. OH yeah, but we have to see which one is bad correct?

[rshaffer61]

You can run the software test to check both at the same time. If there are errors you can then run each by itself.

[rshaffer61]

Is the removable device still attached through all this?
If so please disconnect it and try to boot then. Does it work?

[happyrock]

Root FAT Kernel Go!
DOS called with high
UMB's Unavailable!

those are all DOS errors having to do with FAT 32 file system ...like your trying to boot from a DOS CD or USB drive or external drive...or linux

[rshaffer61]

Thanks Happyrock and Makai also.
Is it possible that the bios is set to boot to a external HD and not the main internal drive MattCharles?

[happyrock]

yep...

[rshaffer61]

That would answer alot in this issue.