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devices stopped working


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#1
Anomander

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Hey guys,
I recently purchased a second hand desktop, and all was fine til yesterday.
Now none of my usb ports work, along with lan and dvd drive.
Have checked them all in device manager, and all show the message This device is not connected to the computer (code 45).
Have also tried to reinstall the drivers with no joy.
Any ideas as to what the flip is going on?
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#2
rev_olie

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Hey,

This is a very strange problem. Can't say I've seen it before.
Lets just get the basics out the way first.

Please can you download and install Everest from HERE
Once its installed (leave all of the options just keep pressing next) double click on the shortcut.
Then once its running:
1: In left pane expand Computer folder.
2: Click once on Summary
3: In upper menu, go Report
4: And then to Quick Report-Summary
5: Save it in text file, and paste it in your next post

Don't include anything under the line "DEBUG- PCI"

The attached picture can be used for reference

Also did you not do anything in the time it working to not working? Eg didn't change it or move it in anyway?
It could be a bad board but might not be.

One more thing is the disk drive shown in the BIOS?
When you turn on the PC look for [b]Press F... to start Setup[b] ... being the number of the F key eg F2. Its normally something like F2 or Delete.
Then go to the [b]Boot[b] tab
Click on CD-ROM drive and see if its listed.

If its not listed let me know. Also if you cannot find for example the Boot tab then let me know the BIOS make of your mobo for example in a black screen when you boot up it might say Phoenix Award BIOS doe example.
Any issues let me know.
:)

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  • Everest.jpg

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#3
rshaffer61

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It sounds like MOBO is failing.
To many different areas losing at one time to be drivers
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#4
rev_olie

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That's my honest opinion to :).

I mean fair enough the CD drive OR the USB support failing but not usually both at the same time. Also the message being displayed just isn't right for most other wider problems.
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#5
Anomander

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cheers for the advice guys.
I have rechecked in the bios, and all the mentioned devices were disabled. I have also added a 2.0 pci usb card and everything seems to be fine.
Once again, thanks for the advice!
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#6
rshaffer61

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Congratulations. :) for a successful resolution for your issue. I am happy everything has been worked out for you. Thank you for allowing us to assist you even with the resolution being different then what we were looking at. :) :) :)
I don't understand how they got disabled in first place.
Just a FYI Keep a eye on your system time. If it starts to change you may have a low cmos battery. That would answer how things got disabled.
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#7
Anomander

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has baffled me as well.
Will keep an eye on the clock, thanks again!!!
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