[junkanoo]

I want to erase everything restore my computer to the way it was when i first bought it. I am not sure how to do this, and i also dont know if i still have the cds that came with the computer in the first place. i have backed up everything onto an external hard drive. is there anyway you can help me?

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You need to provide some information
Make an model of your system most important.
Is this a laptop or desktop?

[rshaffer61]

You need to provide some information
Make an model of your system most important.
Is this a laptop or desktop?

[123Runner]

Hi junkanoo and welcome to Geeks to Go.

We can help you, but we can't read your mind as to what computer you are talking about.
We will need the make and model number to begin with.
If you are looking for a factory restore, most newer computers come with the recovery CD's and/or a recovery partition on the hard drive.

123runner

[rshaffer61]

Hi junkanoo and welcome to Geeks to Go.

We can help you, but we can't read your mind as to what computer you are talking about.
We will need the make and model number to begin with.
If you are looking for a factory restore, most newer computers come with the recovery CD's and/or a recovery partition on the hard drive.

123runner

Copycat

[junkanoo]

sorry. hp pavilion laptop dv 2408

[rshaffer61]

Start system and hold the F11 key to enter the Recovery Manager
Chose Destructive Recovery or Full Recovery
This will take your system back as it was brand new from the factory.

[rshaffer61]

Can I ask why you want to restore back to factory defaults?
Is the system slowing down
Problems with a program
Low Hard drive space
Low memory message