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Can not change date and time in XP


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#1
Scorpio1000

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I can not change the time and date in XP. I have ran several malware programs but have found nothing. I tried to run RootRepeal but get a Virtual Memory Too Low error. Any ideas on what I should do next?
Thank You !
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#2
123Runner

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Hi Scorpio1000 and welcome to Geeks to Go.

What do you mean by "you can't change it"?
Does the date and time properties window come up?
Are the options to change greyed out?
Can you change them, but they revert back?
What is the current date and time showing?

123runner
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#3
Scorpio1000

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The current date is January 3,2004. If I click on the taskbar, nothing happens. If I try to change the date/time using the Control Panel, nothing happens when I click on the link. I also can not access msconfig using Start / Run. Althoug msconfig is clearly in the Windows / PC Health folder. I must have a virus but can't find a program that will identify the virus.
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#4
rshaffer61

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Have you tried going into the bios and changing the date there?
How long has this been going on?
The date and time settings really are dependent on the bios to be able to hold the correct time. You may have a low cmos battery.
Normally a 5.00 dollar replacement part.
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#5
123Runner

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I would suggest the battery change at least be attempted. The battery is a cr2032 and looks like a watch battery.
When you change it....
shutdown the computer
remove the power cord
touch yourself to the frame of the computer
remove the battery
insert the new battery

On restart you may get something to the effect that cmos default settings are loaded. That is ok.
Go in to the bios and set the date and time there.
Try again to set the date/ time in the tray.

The msconfig could very well be a virus issue. you should head to the malware forum.
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#6
Scorpio1000

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I was able to change the date in the BIOS. Now, the Windows Update is running again. There are 32 updates now installing. Thank You

I have ran several malware programs and can not find a virus. I obviously have one because I can not change the time in Windows ... or load msconfig. I could not load the RootRepeal due to a 'Virtual Memory Too Low' message. Any ideas on what to do next?
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#7
rshaffer61

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Low virtual memory is normally due to not enough Ram memory.
Let's see if we can check for sure.

Push and hold the Windows key on keyboard. This is the one with the Microsft windows logo on it.
While holding Win key down click on the Pause\Break key

This should open the System properties window
On this window it will show
System info:

Microsoft Windows: type and version
Service Pack number

Registered Name
Register Number

Computer:
CPU type
Memory
I need all the above info in your next reply Except for Register name and number.
This is private and we don't need to know this information
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#8
Scorpio1000

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Microsoft Windows XP
Home Edition
Version 2002
Service Pack 3

Dell Pentium R 4 CPU 2.40 GHZ
2.39 GHZ 512 MB RAM
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#9
rshaffer61

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Here's the problem

512 MB RAM

This may have worked in the past but as you add new programs and your autoruns increase the amount of available memory goes down.
Autoruns are the programs that run in the background when you start your system.
These can be turned off in some instances if you would like to.
The main issue at this point is increasing your memory.

Go to HERE and run the Crucial online scanner.
This will give you the exact memory configuration for your system. You do not have to buy the memory from there, but write down the information and if you need assistance in purchasing the upgrade memory GTG can assist with suggestions also.
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