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when I run - cmd or command - ipconfig/all - I get an error message " internal error has occurred - a device attached to the system has failed"
my wireless connection still works and I have no other problems. I need my MAC address to connect to my school's wireless network.
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Welcome to GeeksToGo :)

Seems like there could be a problem with an address on your PC.
As a work around try this:

Right click your desktop
Click New > Text Document
Call it Result - Don't type anything in it for now
Click and drag Result.txt to your C: drive. (You will need admin privileges)

Once you have done that...

Right click your desktop
Click New > Text Document
Call it IP
Copy and paste the text below to the new file:

@echo off
echo. >> c:\Result.txt
ipconfig /all >> c:\Result.txt

Now do File > Save As
In the drop down box that says "Text documents" change it to "All Files"
Then type in the Save as box: IP.bat
Save it to your Desktop

Now once you have done that, double click on IP.bat
It should flash up a command window really quick.
Now go to C:/Results.txt, your IP config print should be in there.

Your MAC address is named: Physical Address.

Once you have done that can you attach the Result.exe file here so I can take a look. Any problems just ask.
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