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XP startup BSOD


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#1
akkers

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I have a XP pc which has developed a problem recently:
When it startsup, it gets to the windows logo and the scrolling dots, then the screen goes to BSOD very quickly and then pc reboots. There is no time to see whats on the BSOD not that I could interpret it anyway.

I have tried 'last known good configuration but with same results.

I tried safe mode but then it gets to agp.sys and then hangs there forever.

There is no way I get into the system to check events or to see what is wrong.

Anyway around this?

Edited by akkers, 03 November 2009 - 05:23 AM.

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#2
rshaffer61

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Hello skkers.... Welcome to GeeksToGo, :) :) :)


BSOD outside of Windows

  • Start your system and at the Second post screen tap on F8 to get to the Boot Menu
  • Use the Arrow Keys to Scroll down to the line that says "Auto Start On Error" and highlight it.
  • Click Enter to disable it
  • The system should reboot and if not then do so.
  • When the BSOD shows it will stop so that you can reply with the STOP ERROR and any parameters.

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#3
akkers

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Ok, I have managed to see the BSOD. It comes up with the usual blurb and:

0x0000008E 872624B 0xF78F9DA

I have temproraily replaced video card - same happens.

I have ran memtest from bootup CD and it reports memory is ok.

Obviously I cant get into the pc to see any error dumps etc.

Is there any kind of debuf I can force to see which driver/program is causing the crash?
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#4
rshaffer61

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From your description it seems the agp video driver is corrupted. You say you have tried last Known Good Configuration but have you tried Safe Mode?
Also do you have a video card and\or a onboard video?
If you have a card and have onboard please take the video card out and try the onboard. Does it boot up then?
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#5
akkers

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I tried the safe mode and it gets as far as agp.sys and then hangs there indefinitely.

Unfortunately there is no on-board video.
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#6
rshaffer61

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Try putting the card in another agp slot if available.
What is the make and model of your system?
Do you have a Genuine Microsoft XP disk?
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#7
akkers

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Yes I do have a windows disk. There is only one agp slot.

btw I noticed that even in healthy systems if you start xp in safe mode it gets to agp.sys and hangs there for a good few seconds before it loads windows. So in this faulty system it sticks on agp.sys, does it mean that it has loaded agp.sys and is waiting for next step or that the agp.sys is not loading properly.
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#8
rshaffer61

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It can be any of the above.
You can try a Repair Installation to resolve the error message.

What I would suggest you do is to Backup your Data Files.
For this I would suggest using a External Hard Drive Enclosure. This will allow you to keep your Important Data safe and Separated from the main system in case of problems. The cost for this kind of Backup System has come down a lot. I would suggest a 500 Gig capacity for your needs. Since you will only be Backing Up Data Files Only this should be sufficient to do that for you. Follow the next two links to see examples of the price you will be looking at.
HERE
HERE

I suggest going to Microsofts Backup Tutorial and follow the steps to do a Backup to a External Drive and also it will guide you on how to do a Scheduled Backup even at night.

Another way you can do a Backup is by using DVD’s. This method is just as effective and can be done using the same steps as above.


After the above is done then go on to the next step.



Repair Installation Instructions

· Insert your Windows XP CD in your CD-ROM and then Restart your computer.
· At the first post screen start tapping the Del key to enter System Bios
· Find the Advance Options or Boot Sequence screen.
· You will need to change the boot sequence so that the CDrom is first and the HD is second.
· Press F10 to Save and Exit and then press Enter to accept.
· The system will now reboot
· When the "Press any key to boot from CD" message is displayed on your screen, press a key to start your computer from the Windows XP CD.
· When you see the following message displayed on the Welcome to Setup screen, press ENTER
· To setup Windows XP now, press ENTER.
· At this point an option to press R to enter the Recovery Console is displayed. DO NOT SELECT THIS OPTION.

· On the Windows XP Licensing Agreement screen, press F8 to agree to the license agreement.
· Make sure that your current installation of Windows XP is selected and highlighted in the box, and then press the R key to repair Windows XP.
· Follow the instructions on the screen to complete Setup.

You can also go HERE
to read a step by step tutorial with screenshots.
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#9
akkers

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Thanks for that. Actually the other question I asked about serial nos. was something else. However, it applies here.

So if I do the 'repair' where will the serial nos. go? How will I get my apps working again?
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#10
rshaffer61

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Do you not have the original installation disks with serial numbers?
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#11
akkers

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I think I may have the odd one or two. The system has been in place for a while now and I never kept installation disks safe. There are so many apps installed its difficult to keep track.
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#12
rshaffer61

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OK are these retail apps or downloaded apps?
What apps are you asking about since the repair should not bother the data side. if you are doing a full format and install then maybe we can find some free programs that will be able to work for you.
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#13
rshaffer61

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OK go HERE and get Magic Jelly bean program. This will help you to get the more important programs serial numbers.
Let me know if this helps.
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#14
rshaffer61

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Belarc Adviser will also get the information for you.
If you do the Repair Installation your programs should be untouched and continue to work.
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#15
akkers

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I did a 'repair' on a xp machine a couple of years ago and it lost all serials.

The programs mentioned above for retreiving serial nos. need windows to work. I cant get into windows!
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