Dial-up modem doesn't
Started by
gilley
, Nov 03 2009 05:32 PM
#1
Posted 03 November 2009 - 05:32 PM
#2
Posted 04 November 2009 - 03:39 AM
Forgive me but if you have wireless and access to wireless broadband connection, why do you need dial-up access?
#3
Posted 04 November 2009 - 10:44 AM
It's okay. I understand the confusion. My daughter lives in an area where wireless is too expensive and it's her pc.
#4
Posted 16 November 2009 - 04:29 PM
Hello,
You might try changing the Com port to Com3.
You might try changing the Com port to Com3.
#5
Posted 17 November 2009 - 10:43 AM
Thanks Makai, I've had it on everything from Com 1 to 5 with the same result. I've even tried initilization strings I found on Conexant's site with no improvement. I feel like there has to be a way to force the port open if nothing else but I don't know.
#6
Posted 17 November 2009 - 12:12 PM
Does Device manager show any yellow or red marks? If so, can you post a screen shot of Device manager?
Since I don't know what all you've tried except from your description... have you checked bios to see if the modem is enabled? Do you have any software where it can control devices such as the modem, card reader, etc? If so, is the modem enabled in that program?
Any other weird things happening on the laptop... like the date being wrong, etc?
Since I don't know what all you've tried except from your description... have you checked bios to see if the modem is enabled? Do you have any software where it can control devices such as the modem, card reader, etc? If so, is the modem enabled in that program?
Any other weird things happening on the laptop... like the date being wrong, etc?
#7
Posted 17 November 2009 - 03:12 PM
The device manager is clean. I've been in the BIOS and didn't see anywhere to enable the modem there (device manager says it's enabled and working fine). Since the original post I've updated the drivers again (I had rolled them back to the original). The only other thing that is going on is at start-up. The windows start-up sound is garbled (shut-down is clear). There is a shared IRQ between the audio, video, and dial-up modem but all this worked at one time so that shouldn't be an issue.
#8
Posted 17 November 2009 - 08:30 PM
You might try running chkdsk... it's been known to do wonders sometimes.
Go to Start>run... type in chkdsk /r, then hit OK. A command prompt window will open stating you can't run it, but will give you the option to run it at next start up. Just confirm "Y" and restart the computer.
Chkdsk will run after start up, just let it go uninterrupted and hopefully it'll find something and fix it.
Another option is to run sfc /scannow. You may need your XP disk, so if you don't have it, don't run it or it could loop on you.
Go to Start>run... type in sfc /scannow, then hit OK. Sfc will run and close if it doesn't find anything.
Note that the commands above have spaces before the "/" (slash). These spaces must be present for the commands to run correctly.
Go to Start>run... type in chkdsk /r, then hit OK. A command prompt window will open stating you can't run it, but will give you the option to run it at next start up. Just confirm "Y" and restart the computer.
Chkdsk will run after start up, just let it go uninterrupted and hopefully it'll find something and fix it.
Another option is to run sfc /scannow. You may need your XP disk, so if you don't have it, don't run it or it could loop on you.
Go to Start>run... type in sfc /scannow, then hit OK. Sfc will run and close if it doesn't find anything.
Note that the commands above have spaces before the "/" (slash). These spaces must be present for the commands to run correctly.
#9
Posted 17 November 2009 - 09:01 PM
I remember faintly that the IRQ is only one of the conflicts that a modem can have. It is something else in the properties where it shows the IRQ for the modem that can be conflicting.
#10
Posted 19 November 2009 - 11:05 PM
Sorry to take so long to get back to you. I'll run chkdsk at my first opportunity. It may take a couple of days before I have time. This pc has a recovery partition so I don't have a system disc available in case sfc asks for it. As far as the IRQ's go, I thought about trying to change the assignment for the modem and couldn't figure out how to do it. But device manager hasn't shown any conflicts and the machine came from the factory with shared IRQ's. I had assumed that everything would work as it should after doing the 'hard recovery'. Apparently not! If you think of anything else, let me know. I'll get back to you after I run chkdsk. Thanks for your help.
#11
Posted 21 November 2009 - 08:16 AM
Good morning, I've run chkdsk and it cleaned up lots of "stuff". The pc seems to run faster now but the modem still fails a query. So some progress has been made but that pesky modem is still pesky. Thanks everybody.
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