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Netgear Router with Speedstream 5100 motem

Started by dolphins04 , Nov 06 2009 06:13 PM

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#1
dolphins04

Posted 06 November 2009 - 06:13 PM

New Member

Member
1 posts

I have tried everything . we have a Hp desktop running Windows XP and ATT speedstream 5100 motem for DSL. have had a Netgear Wireless router untill they got unplugged while moving stuff and now i can not configure them. if i go direct to the modem i get internet if i go through steps to get the wireless connected it will not let me get to the ip of the modem. PLEASE someone help me. Plus since netgear has to purchase phone help over ninety days 30 mins for 36 dollars I cant afford it.

#2
etaf

Posted 12 November 2009 - 08:44 AM

Member

Member
153 posts

can you post the model of the netgear wireless router please

make sure you have connected the modem to the correct port on the back of the router
possibly marked Internet

then power off everything

power on the modem - let it settle and check the status of all the lights and that they are correct
post back all the lights status
power on the router - let it settle and check the status of all the lights and that they are correct
post back all the lights status
Then we may need to setup the router - but I would like the model to see if i have a manual for it first