[evilprincess69]

Hi. i have recently been having this problem with my comp where it wont start up very quickly. It has a login page, but no password, ya just hit enter, and it seems to take anywhere from 20 mins to half an hour to get past this.I have run numerous anti virus apps, and tried a start up inspector but i have had no luck. It also seems to hang a bit when i am surfing on the net, as in, i have to tell it to go to somewhere twice, or refresh the page.
Please help me :/ i am going insane here.
Thanks very much

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well first off any tech will ask you for your system information
please post the following
operating system service pack
memory
processor model and speed
video card model
harddrive size and model

since this seems to be a issue with logging in i also want you to go to the start menu, click run, and in the bar enter msconfig. once the window comes up click on the startup tab and list the items that are checked to run at startup. also as a tip make sure you havent installed more than one antivirus suite as this tends to slow down your computer even more than some viruses

Edited by mikeloeven, 08 November 2009 - 02:18 PM.

[mikeloeven]

well first off any tech will ask you for your system information
please post the following
operating system service pack
memory
processor model and speed
video card model
harddrive size and model

since this seems to be a issue with logging in i also want you to go to the start menu, click run, and in the bar enter msconfig. once the window comes up click on the startup tab and list the items that are checked to run at startup. also as a tip make sure you havent installed more than one antivirus suite as this tends to slow down your computer even more than some viruses

Edited by mikeloeven, 08 November 2009 - 02:18 PM.

[rshaffer61]

Let's try it this way as it will give a more precise reading of what is actually running in the background and not just what is running on startup.


Download Autoruns from the link in my signature below:
1: Extract the Autoruns Zip file contents to a folder.
2: Double-click the "Autoruns.exe".
3: Click on the "Everything" tab
4: Remove any entries that mention "File Not Found" by right-clicking the entry and select Delete.
5: Go to File then to Export As or Save in some versions.
6: Save AutoRuns.txt file to know location.
7: Attach to your next reply.

[mikeloeven]

nice one i didn't even know that tool existed

[evilprincess69]

Right, sorry it took me so long but i had to wait for me bro to help me find the info you wanted lol

i have windows xp-service pack 3
768 mb of ram
genuine intel® cpu
t2080 @1.73 ghz

I am sorry if this isnt what you want but im not very computer friendly lol, let me now if you need aything else.
Plus i have attached the auto run thing.
Cheers for your help

Attached Files

•  AutoRuns.txt   97.15KB   190 downloads

Edited by evilprincess69, 09 November 2009 - 10:08 AM.

[rshaffer61]

Open Autoruns, click on "Logon" tab, and UN-check:

+ "Adobe ARM"
+ "Adobe Reader Speed Launcher"
+ "msnmsgr"


The next file needs to be manually disabled and is only needed if you use multi language on your keyboard. If you do then skip the step.


To turn off just ctfmon.exe go to:

Control Panel then to Regional and Language Options

Click on the Languages Tab then click the Details button

Click on the Advanced tab

Check the box that says Turn off advanced text services option

Click A and then OK



When done restart computer and then:



Download TFC by OldTimer to your desktop

• Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
• It will close all programs when run, so make sure you have saved all your work before you begin.
• Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.
• Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.

Download Auslogics Defrag from the link in my signature below. Auslogics Defrag in my opinion is better because:
It does a more comprehensive job at Defragging
It will actually show you what it is doing
At the end of working it will show you how much speed you picked up
You can view a online log of the files that Auslogics defragged

As a side note I would also suggest uninstalling
ZoneAlarm and Spybot.
Both have been known to use a lot of system resources which will in turn slow your system down.
I suggest using either Windows Firewall by default or Comodo Firewall/
For Spyware I suggest getting SuperAntiSpyware
Both of the above programs can be found i my signature below.

[evilprincess69]

Ok, i have done everything you said and its quicker on the start up...much quicker even so thanks for that, but its still hanging when i surf, its taking me lots of attempts to get to anywhere.
Any idea what could be causing this?
Cheers

[evilprincess69]

Ok, i have done everything you said and its quicker on the start up...much quicker even so thanks for that, but its still hanging when i surf, its taking me lots of attempts to get to anywhere.
Any idea what could be causing this?
Cheers

[rshaffer61]

Ok so the surfing issue is a different issue to work on now.
What browser are you using?

[evilprincess69]

Hiya, i use firefox on here.

[rshaffer61]

Try this and let me know...

* Go to Start and then to Run
* Type in firefox -safe-mode
* A window will popup asking things that you want to disable or reset (eg: reset/disable bookmarks/toolbars, etc.)
* Click Disable all add-ons and press Restart for the changes to take effect.


Let me know if Firefox runs faster now.

[evilprincess69]

Hiya, on me mums lappy now, everytime I type in the '' firefox -safe-mode '' it just opens the firefox browser /

[evilprincess69]

Ok, that pop up window finally appeared just now lol, I'm gonna surf for a while and see what happens, I'll be back to let ya know

[123Runner]

Hiya, on me mums lappy now

Are we working on your computer or your mums lappy??
Are they the same one?
We don't want to be working on 2 different computers.

[rshaffer61]

Let's finish with your system and then we cann work on your mums laptop. This way the advice we give for yours won't potentially damage your mums.
Even though the issue seems the same the cause could be different.
We will work on her's as soon as we finish with yours.