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Windows XP Shutdown, Extremely SLOW


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#1
Jnita

Jnita

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Hello,

I was wondering if anyone else have the same problem as me? .. and hopefully found a solution.

The last x5 weeks my system's shutdown is extremely slow. When I select Start>Turn Off Computer
my system takes about 5-10 minutes before I get the window "shutdown" and then it takes another ±5 min before it "parks" {it used to take no more than 1 min in the past for this to occure}

I have done: scandisk, defrag, redone antivirus scan (AVG), spybot, ATF-Cleaner ... nothing seems to solve the problem.

I have done a search in this forum for similar problems. I have found one dated 2005, some of the commands given can't be found in my regedit and so now I am to "scared" to try any of the ohter advice since it is more than 4 years old.

Can someone please help me to try and figure out what is causing this delayed shutdown?

Thanks in advance for any support.

Juanita
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#2
Raziel v. Nosgoth

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Hi
try to run the event viewer, maybe there is an error during the shutdown.
>> http://support.microsoft.com/kb/308427

Regards
Raziel
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#3
rshaffer61

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It may be the amount of programs that need to shutdown in the background that are causing your issue.
Please do the following and post the requested logs.

Download Autoruns from the link in my signature below:
1: Extract the Autoruns Zip file contents to a folder.
2: Double-click the "Autoruns.exe".
3: Click on the "Everything" tab
4: Remove any entries that mention "File Not Found" by right-clicking the entry and select Delete.
5: Go to File then to Export As or Save in some versions.
6: Save AutoRuns.txt file to know location.
7: Attach to your next reply.


Download and install Free Everest Home Edition
Open it.
1: In left pane expand Computer folder.
2: Click once on Summary
3: In upper menu, go Report
4: And then to Quick Report-Summary
5: Save it in text file, and paste it in your next post.
Click the + by computer, click on Sensor. Get a screenshot and post it so I can check your temps and voltages...

DO NOT INCLUDE ANYTHING UNDER THE LINE THAT SAYS "DEBUG- PCI"
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#4
Jnita

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Thanks for your assistance.

Here are the requested Everest log. The Autoruns.txt and screengrab is attached.

EDIT: oops, forgot to paste the log :)

--------[ EVEREST Home Edition © 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Quick Report
Computer J-01917419B9824
Generator J MCLEOD
Operating System Microsoft Windows XP Home Edition 5.1.2600 (WinXP Retail)
Date 2009-11-09
Time 16:38


--------[ Summary ]-----------------------------------------------------------------------------------------------------

Computer:
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 3
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name J-01917419B9824
User Name J MCLEOD

Motherboard:
CPU Type 2x , 2400 MHz (7 x 343)
Motherboard Name Unknown
Motherboard Chipset Unknown
System Memory 2048 MB
BIOS Type Award Modular (05/13/08)
Communication Port Communications Port (COM1)
Communication Port Printer Port (LPT1)

Display:
Video Adapter NVIDIA GeForce 8400 GS (512 MB)
Monitor Plug and Play Monitor [NoDB] (1805301178)

Multimedia:
Audio Adapter Intel 82801GB ICH7 - High Definition Audio Controller [A-1]

Storage:
IDE Controller Intel® 82801GB/GR/GH (ICH7 Family) Serial ATA Storage Controller - 27C0
Disk Drive ST3250310AS (232 GB, IDE)
Optical Drive TSSTcorp CDDVDW SH-S223F
SMART Hard Disks Status OK

Partitions:
C: (NTFS) 238464 MB (171477 MB free)

Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse

Network:
Network Adapter Realtek RTL8168/8111 PCI-E Gigabit Ethernet NIC (10.0.0.100)

Peripherals:
Printer HP Deskjet F4100 series (Copy 1)
Printer HP Deskjet F4100 series
Printer Microsoft Office Document Image Writer
Printer Microsoft XPS Document Writer
Printer PrimoPDF
USB1 Controller Intel 82801GB ICH7 - USB Universal Host Controller [A-1]
USB1 Controller Intel 82801GB ICH7 - USB Universal Host Controller [A-1]
USB1 Controller Intel 82801GB ICH7 - USB Universal Host Controller [A-1]
USB1 Controller Intel 82801GB ICH7 - USB Universal Host Controller [A-1]
USB1 Controller VIA VT83C572 PCI-USB Controller
USB1 Controller VIA VT83C572 PCI-USB Controller
USB2 Controller Intel 82801GB ICH7 - Enhanced USB2 Controller [A-1]
USB2 Controller VIA USB 2.0 Enhanced Host Controller
USB Device HP Deskjet F4100 #2
USB Device HP Deskjet F4100 Printer series (DOT4USB)
USB Device Logitech Mic (Communicate STX)
USB Device Logitech QuickCam Communicate STX #2
USB Device Logitech USB Camera (Communicate STX)
USB Device USB Composite Device
USB Device USB Human Interface Device
USB Device USB Printing Support

Attached Thumbnails

  • MWSnap273_2009_11_09__16_40_53.jpg

Attached Files


Edited by Jnita, 09 November 2009 - 08:51 AM.

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#5
rshaffer61

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Open Autoruns, click on "Logon" tab, and UN-check:

+ "Adobe ARM"
+ "Adobe Reader Speed Launcher"
+ "NvCplDaemon"
+ "NvMediaCenter"
+ "nwiz"
+ "SunJavaUpdateSched"
+ "WinampAgent"
+ "qlock.lnk"
+ "Google Update"
+ "Messenger (Yahoo!)"
+ "swg" "GoogleToolbarNotifier"
+ "Shockwave Updater"



The next file needs to be manually disabled and is only needed if you use multi language on your keyboard. If you do then skip the step.


To turn off just ctfmon.exe go to:

Control Panel then to Regional and Language Options

Click on the Languages Tab then click the Details button

Click on the Advanced tab

Check the box that says Turn off advanced text services option

Click A and then OK



When done restart computer and then:



Download TFC by OldTimer to your desktop
  • Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • It will close all programs when run, so make sure you have saved all your work before you begin.
  • Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.
  • Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.


Download Auslogics Defrag from the link in my signature below. Auslogics Defrag in my opinion is better because:
It does a more comprehensive job at Defragging
It will actually show you what it is doing
At the end of working it will show you how much speed you picked up
You can view a online log of the files that Auslogics defragged

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#6
rshaffer61

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In addition I suggest uninstalling Spybot and getting SuperAntiSpyware from my signature below.
Spybot can slow your system down especially with that Teatimer running.
It uses a lot of system resources which SuperAntiSpyware does not. this results in the system not slowing down when it scans.

Let me know how the system works when you are completed. :) :)
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#7
Jnita

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Thank you so much for your assistance.
I will report back to you once i have finished the tasks :)
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#8
rshaffer61

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:) :) :)
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#9
Jnita

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Thank You>Thank You a million times over :)
My husband and I are very please and impressed with your fast and effective service.

The shutdown is now even faster than before the problem.

Just a note: after doing all the tasks you suggested, the shutdown was faster, but not as fast as before. Then I remember someone in this forum mentioning LOGITECH, so using Autoruns I went and dissabled "logitech vid" and "logitech Messenger" at the logon tab, in addition to the list you suggested .... and problem solved.
(This something worth investigating, why would that small program hog the system like that)

Thank you once again and have a great week.

Regards
Juanita

EDIT: I haven't uninstalled Spybot yet, this is next on the list.

Edited by Jnita, 09 November 2009 - 11:31 AM.

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#10
rshaffer61

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Congratulations. :) for a successful resolution for your issue.

You are very welcome. I'm glad we could help and please let us know how everything works out for you.
If there is anything else we can do to help please feel free to ask. I appreciate that you allowed me to assist you with your issue and for your patience. Thank you for choosing GeeksToGo for help. :) :)
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