Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Vista DLL Issue


  • Please log in to reply

#1
Reality Land

Reality Land

    New Member

  • Member
  • Pip
  • 5 posts
Hello all,
My daughter dropped her Toshiba laptop from about 2.5 feet. After that it ran extremely slow and eventually would hang all the time. I ran chkdsk and some other diagnostics but have not been able to fix the problem. I don't think the HDD was damaged but some file clusters may have been. I reloaded the operating system from the HDD recovery option and then created recovery disks. It boots up and runs faster now but it still gives me error msgs during checkdisk and seems to hang at 10% during the file data check.
The file SmartFaceVHelper.DLL also generates an error msg that states it is corrupt or not intended for Windows Vista.
Any body have any ideas? IShould I wait for the chkdsk to complete regardless of how slow it is advancing? It took an hour to go from 12407 files to 12411 of 91376 files. Now it is hung on 12411.
  • 0

Advertisements


#2
Reality Land

Reality Land

    New Member

  • Topic Starter
  • Member
  • Pip
  • 5 posts
OK then, thanks. LOL Crickets chirp in background...
  • 0

#3
diabillic

diabillic

    Member 1K

  • Member
  • PipPipPipPip
  • 1,370 posts
It seems to be associated with a Toshiba app SmartFaceVSetting.exe, which is facial recognition software. Try reinstalling it.
  • 0

#4
Reality Land

Reality Land

    New Member

  • Topic Starter
  • Member
  • Pip
  • 5 posts

It seems to be associated with a Toshiba app SmartFaceVSetting.exe, which is facial recognition software. Try reinstalling it.


Thank you, I will try that. I am still waiting for CHKDSK to finish. :)
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP