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Unable to update WLM - Help Please!

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  • Member
  • PipPipPip
  • 117 posts
Hi Guys,
I keep getting a notification that I have to update my MSN Messenger in order to use it, but when I try to install the new version I keep getting errors.

The Installer will complete - then Rollback without me doing anything.

I get various errors but the most common one is I have cancelled the installation which is simply not true.

I have searched around for the answer, but a lot of the answers I found appear to be outdated. I have managed to uninstall something but whatever it was has made no difference.

Any help is greatly appreciated - please can you give me the idiots guide of what I need to do, as some of the answers I found were far too complicated.


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    Tech Moderator

  • Retired Staff
  • 9,285 posts
try the troubleshooting steps here
what do you mean by this...

I have managed to uninstall something but whatever it was has made no difference.

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