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iTunes store won't connect


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bap1004

bap1004

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hi - i saw previous discussion on how the iTunes store wouldn't connect, but nothing would help me since i do not have Norton virus scanner.

I ran the diagnostics and this is what it says:

Microsoft Windows XP Professional Service Pack 3 (Build 2600)
Dell Inc. MM061
iTunes 9.0.2.25
QuickTime 7.6.4
FairPlay 1.5.23
Apple Application Support 1.0.1
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.6.0.32
Apple Mobile Device Driver not found.
Bonjour 1.0.6.2 (118.5)

iTunes Serial Number ED08E5EF345575CD

Current user is an administrator.
The current local date and time is 2009-11-11 22:03:14.
iTunes is not running in safe mode.

Video Display Information

Mobile Intel® 945GM Express Chipset Family
Mobile Intel® 945GM Express Chipset Family


**** External Plug-ins Information ****

No external plug-ins installed.

iPodService 9.0.2.25 is currently running.
iTunesHelper 9.0.2.25 is currently running.
Apple Mobile Device service 2.50.39.0 is currently running.

**** Network Connectivity Tests ****

Network Adapter Information

Adapter Name: {738751AC-CA2F-4EE8-8407-39BEE977BEAC}
Description: Dell Wireless 1390 WLAN Mini-Card - Packet Scheduler Miniport
IP Address: 192.168.1.102
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Wed Nov 11 21:31:38 2009

Lease Expires: Thu Nov 12 21:31:38 2009

DNS Servers: 10.0.0.25
10.0.0.25

Adapter Name: {CACD19C8-2AB6-43A7-A8E5-12BADCFDDCC6}
Description: Broadcom 440x 10/100 Integrated Controller - Packet Scheduler Miniport
IP Address: 10.0.0.223
Subnet Mask: 255.255.254.0
Default Gateway: 10.0.0.25
DHCP Enabled: Yes
DHCP Server: 10.0.0.25
Lease Obtained: Wed Nov 11 21:35:33 2009

Lease Expires: Thu Nov 12 09:35:33 2009

DNS Servers: 10.0.0.25
10.0.0.25

Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled

Firewall Information

Windows Firewall is off.

Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
Last successful store access was 2009-11-06 22:06:33.


any help would be great!!!
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