Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works

Infected PC - Can only boot up in Safe Mode

  • Please log in to reply



    New Member

  • Member
  • Pip
  • 1 posts
Would really appreciate any advice on what to do.....
Went to switch my PC on couple of days ago and it took me to a screen (black background) that said there had been a problem caused either by hardware or software and gave me options to select to continue - initially I selected 'Start Windows normally' but this wouldn't work & kept returning me to the same screen. There is an option 'Last known good configuration' but I haven't tried this as if I do have a virus I wasn't sure if I should. I have booted up using Safe Mode, I have also used Safe Mode with Network.
Whatever I have has disabled McAfee Anti Virus, which in Safe Mode was showing as being out of date etc. I have Spybot Search & Destroy which I ran and this found the following -
Spybot appeared to remove these entries OK.

I also ran SpyHunter which found different things -
Zlob Trojan
Wild Tangent
But I don't have the SpyHunter bit which actually removes these things...
Firstly why are Spybot & SpyHunter finding different things ? (apologies for my ignorance, I'm not a techie!)
Seconding.... can anyone advice what I can do next ?? I have no idea how I have got these problems, I have McAfee which runs all the time & is kept up to date, also Spybot Search & Destroy ?
Any advice would be really apreciated.
  • 0





  • Retired Staff
  • 47,710 posts
Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE.

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post an OTListIt log in THAT forum.
  • 0

Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP