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iexplorer.exe- Application Error.


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#1
thmuhammed

thmuhammed

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Hi,
I Receive Referenced Memory error while using remote connection through LogmeIn,

Error Description:

iexplorer.exe- Application Error.

The instuction at "0x0a630068" referenced memory at "0x0a630068". The memory could not be "writter".

Click on ok to terminate the program
click on cancel to debug the program


Logfile after running Hijackthis utility.
--
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#2
rshaffer61

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Please edit your post and take out the log as we don't use them here.
Next do the following to check the memory.

If you have more than one RAM module installed, try starting computer with one RAM stick at a time.

NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option A

B. If you have only one RAM stick installed...
...run memtest...

1. Download - Pre-Compiled Bootable ISO (.zip)
2. Unzip downloaded memtest86+-2.11.iso.zip file.
3. Inside, you'll find memtest86+-2.11.iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:

Posted Image

8. Locate memtest86+-2.11.iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:

Posted Image

10. Once the CD is created, boot from it, and memtest will automatically start to run.

The running program will look something like this depending on the size and number of ram modules installed:


Posted Image

It's recommended to run 5-6 passes. Each pass contains very same 8 tests.

This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.

Posted Image

The following image is the test results area:

Posted Image

The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.

Thanks to Broni for the instructions
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#3
Broni

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iexplorer.exe- Application Error

If your spelling is correct, there is no legit file iexplorer.exe
It could be explorer.exe, or iexplore.exe
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#4
rshaffer61

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Most likely a infection and I have already been warned it might be.

If the memory tests shows nothing then I suggest you go to the Malware Removal and Spyware Removal Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post the reguested logs in THAT forum. If you are unable to run any of the tools then start a new topic in the malware forum and put this in the subject line...I am unable to run any malware tools

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

Add a link to this topic so that malware tech can see what steps have been taken here
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