[THOMAS@BEB]

thank you
my laptop crashed overnight ,
i re started it and got to the windows error recovery page
it recommends i launch startup repair mode
i do this over and over and it keeps coming back to the same windows error recovery page
any help out there

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i have made some progress i now have a blue screen saying stop c000012a fatal system error i have turned off the computer what do i now thank you from thomas

[THOMAS@BEB]

i have made some progress i now have a blue screen saying stop c000012a fatal system error i have turned off the computer what do i now thank you from thomas

[Troy]

Hey mate and welcome,

What progress did you make to get it to a blue screen? What is the make/model of the laptop? What discs do you have that came with the computer - a Vista disc? A recovery disc?

Do you have data on the drive you need to access?

[THOMAS@BEB]

Troy
thank you for your help i tried to get back to you earlier , but i locked myself out of the geeks to go site ,
i have two disks the asus recovery dvd used fir backup and recovery of the asus and m51 notebook series disk with drivers and utilities version 2 m51 sn 15g356225000 this disk supports windows vista 32-bit only
how it got to the blur screen /i am unsure i think it was one of the windows error recovery page
i also have the office prodessional 2007disk that was purchased with the computer

[THOMAS@BEB]

TROY
I MEANT TO SAY BLUE SCREEN NOT BLUR SREEN
I HAVE STOPED PUSHING BUTTONS
I WILL WAIT FOR HELP

[Troy]

If you don't need to recover any data off the drive first, then go ahead and insert those discs and recover your operating system.

If you do have data to recover, then it becomes quite a big task however it is do-able. Let me know.

[THOMAS@BEB]

troy i do have data on there that i need to recover
and i have no back up copy

[Troy]

These instructions are from happyrock (I have slightly modified it for your needs):

get puppy linux...Get puppy-2.16-seamonkey-fulldrivers.iso download it and burn it to cd
..
if you don't have a burning program that will burn .ISO files go here and get burncdcc ..a small FAST no frills iso burning program...

NOTE...do not put a blank cd in until burncdcc opens the tray for you
1. Start BurnCDCC
2. Browse to the ISO file you want to burn on cd/dvd ....in this case its puppy-2.16-seamonkey-fulldrivers.iso
3. Select the ISO file
4. click on Start

make sure in the bios the cd drive is the first boot device....

put the cd in the cd drive..boot your computer....puppy will boot and run totally in ram...
after you get it running and your at the desktop...you take the puppy linux cd out and then you can use the burner to copy all your data to cd/dvds
you can also use it to backup your data to usb flash drives or a external usb hard drive..just have it hooked to the computer when you boot up with puppy...
==========================
quick guide for saving data...music..files on a system that will not boot using puppy Linux..

this guide is for using usb flash drives but if you have a external hard drive just subsitute your external drive where it says flash drive

after you get to puppy desktop..
click on the drives icon...looks like a flash drive...top row..it will list all the drives connected to

your computer...

click on the red icon for the drive you want to mount...in this case its a flash drive ...puppy will
mount the drive..the drive icon turns green when its mounted...
minimize the drives mounter window..you will need it again in a few minutes..
drag the right edge of it sideways to shrink it ...about half the width of the screen...then drag the window to the right edge of the screen...

now click on the icon that looks like a filing cabinet (kind of yellow) on the main drive...it should
already be green..
you will see a list of all the folders on the main drive Usually your C: drive..shrink that window tabout half the width of the screen...drag that window to the left side of the screen...
at this point you should have 2 windows open on your desktop..the flash drive on the right side..
go back to the folders on the C: drive...click on the documents and settings folder...then your user
name or all users..find the folders that contains your data..
drag and drop the folder with the data you want to make copies of to the flash drive window...

your options are to move ..copy ect...JUST COPY..if its to big you will have to open the folder and
drag and drop individual files until the flash drive is full...(I have a 120 GB external USB drive for
big data recovery jobs and a 16GB flash drive for the smaller jobs)..after you get the files copied to
the flash drive...
Click on the drives mounter you minimized earlier
UNMOUNT THE FLASH DRIVE by clicking on the green icon..you will once in awhile get error messages when
unmouting the drive..ignore them..when the flash drive icon turns red again its safe to remove the
flash drive..trot on over (stroll if you want to look cool) to another computer and plug in the flash
drive and copy all the data files ( I drag and drop) to the other computer..
make sure the other computer can read them... If you don't have another computer to test the data then make sure you copy it all to the backup drive, be sure to make two copies (in case one dies or fails), then start again with a fresh install on your machine and then copy your data back again.

now delete the data on the flash drive...take it back to the misbehaving computer and plug it in
again..click on the drives icon again and repeat until you have all your data transferred to the working computer.

Just follow it from start to finish and you should have copies of your data, if you get stuck then reply back here with the section you're up to and I'll try to help.

Cheers

[THOMAS@BEB]

thank you troy
i will get cracking on it right now
hope i dont mess up
thomas

[THOMAS@BEB]

troy it is thomas
sorry for the long time in getting back to you
i followed your instructions got into the system i then got cold feet if i loose the data in the computer it will be a disaster for me should i pay someone to do this for me and what do you think it would cost i live in sydney
thomas