Thanks so much for your help. Here are the logs you asked for:
eScan mwav:
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\ModuleUsage" refers to invalid object "C:\WINDOWS\Downloaded Program Files\popcaploader.dll". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\ModuleUsage" refers to invalid object "C:\WINDOWS\Downloaded Program Files\RdxIE.dll". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\WINDOWS\Downloaded Program Files\RdxIE.dll". Action Taken: No Action Taken.
Entry "HKLM\Software\Microsoft\Windows\CurrentVersion\SharedDlls" refers to invalid object "C:\WINDOWS\Downloaded Program Files\popcaploader.dll". Action Taken: No Action Taken.
Entry "HKCR\CLSID\{DF780F87-FF2B-4DF8-92D0-73DB16A1543A}" refers to invalid object "C:\WINDOWS\Downloaded Program Files\popcaploader.dll". Action Taken: No Action Taken.
Entry "HKCR\PpWebWnd.ppWebWindow" refers to invalid object "{079F4B11-D49B-40d5-9C07-BBB79B03A907}". Action Taken: No Action Taken.
Entry "HKCR\PpWebWnd.ppWebWindow.1" refers to invalid object "{079F4B11-D49B-40d5-9C07-BBB79B03A907}". Action Taken: No Action Taken.
Entry "HKCR\WinStatX.Installer" refers to invalid object "{15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6}". Action Taken: No Action Taken.
File C:\DOCUME~1\ZRT\LOCALS~1\Temp\asmfiles.cab tagged as "not-a-virus:AdWare.Altnet.m". Action Taken: No Action Taken.
File C:\DOCUME~1\ZRT\LOCALS~1\Temp\__unin__.exe tagged as "not-a-virus:AdWare.Altnet.b". Action Taken: No Action Taken.
File C:\Documents and Settings\ZRT\Local Settings\Temp\asmfiles.cab tagged as "not-a-virus:AdWare.Altnet.m". Action Taken: No Action Taken.
File C:\Documents and Settings\ZRT\Local Settings\Temp\__unin__.exe tagged as "not-a-virus:AdWare.Altnet.b". Action Taken: No Action Taken.
File C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\14821BAB.htm infected by "Exploit.HTML.Mht" Virus! Action Taken: No Action Taken.
File C:\Program Files\Norton SystemWorks\Norton Antivirus\Quarantine\3FEB057E.htm infected by "Exploit.HTML.Mht" Virus! Action Taken: No Action Taken.
File C:\System Volume Information\_restore{987E0331-0F01-427C-A58A-7A2E4AABF84D}\RP270\A0031165.exe tagged as "not-a-virus:AdWare.WinAD.k". Action Taken: No Action Taken.
File C:\WINDOWS\Downloaded Program Files\btwebcontrol.dll tagged as not-a-virus:RiskWare.Dialer.BT.ń. No Action Taken.
Silent runners scan:"Silent Runners.vbs", revision 37,
http://www.silentrunners.org/Operating System: Windows XP SP2
Output limited to non-default values, except where indicated by "{++}"
Startup items buried in registry:
---------------------------------
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"MsnMsgr" = ""C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background" [MS]
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"IgfxTray" = "C:\WINDOWS\system32\igfxtray.exe" ["Intel Corporation"]
"HotKeysCmds" = "C:\WINDOWS\system32\hkcmd.exe" ["Intel Corporation"]
"Apoint" = "C:\Program Files\Apoint\Apoint.exe" ["Alps Electric Co., Ltd."]
"PCTVOICE" = "pctspk.exe" [empty string]
"PRONoMgr.exe" = "C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe" ["Intel® Corporation"]
"Dell QuickSet" = "C:\Program Files\Dell\QuickSet\quickset.exe" [empty string]
"AdaptecDirectCD" = ""C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"" ["Roxio"]
"TkBellExe" = ""C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot" ["RealNetworks, Inc."]
"QuickTime Task" = ""C:\Program Files\QuickTime\qttask.exe" -atboottime" ["Apple Computer, Inc."]
"iTunesHelper" = "C:\Program Files\iTunes\iTunesHelper.exe" ["Apple Computer, Inc."]
"SunJavaUpdateSched" = "C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe" [null data]
"gcasServ" = ""C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"" [MS]
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\(Default) = "AcroIEHlprObj Class" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll" ["Adobe Systems Incorporated"]
{53707962-6F74-2D53-2644-206D7942484F}\(Default) = (no title provided)
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\SPYBOT~1\SDHelper.dll" ["Safer Networking Limited"]
HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\hticons.dll" ["Hilgraeve, Inc."]
"{6af09ec9-b429-11d4-a1fb-0090960218cb}" = "My Bluetooth Places"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\btneighborhood.dll" [empty string]
"{5E44E225-A408-11CF-B581-008029601108}" = "Adaptec DirectCD Shell Extension"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\Roxio\EASYCD~1\DirectCD\Shellex.dll" ["Roxio"]
"{0006F045-0000-0000-C000-000000000046}" = "Microsoft Outlook Custom Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office10\OLKFSTUB.DLL" [MS]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office10\msohev.dll" [MS]
"{F0CB00CD-5A07-4D91-97F5-A8C92CDA93E4}" = "Shell Extensions for RealOne Player"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Real\RealOne Player\rpshellext.dll" ["RealNetworks"]
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\
INFECTION WARNING! "{9EF34FF2-3396-4527-9D27-04C8C1C67806}" = "Microsoft AntiSpyware Service Hook"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft AntiSpyware\shellextension.dll" [MS]
HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
INFECTION WARNING! igfxcui\DLLName = "igfxsrvc.dll" ["Intel Corporation"]
INFECTION WARNING! Sebring\DLLName = "C:\WINDOWS\System32\LgNotify.dll" ["Intel Corporation"]
Enabled Active Desktop and Wallpaper:
-------------------------------------
Active Desktop is disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState
HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\Documents and Settings\ZRT\Application Data\Microsoft\Internet Explorer\Internet Explorer Wallpaper.bmp"
Enabled Screen Saver:
---------------------
HKCU\Control Panel\Desktop\
"SCRNSAVE.EXE" = "C:\WINDOWS\System32\scrnsave.scr" [MS]
Startup items in "ZRT" & "All Users" startup folders:
-----------------------------------------------------
C:\Documents and Settings\ZRT\Start Menu\Programs\Startup
"BBCTicker" -> shortcut to: "C:\Program Files\BBC Ticker\BBCTicker.exe" ["BBC"]
"UD Agent" -> shortcut to: "C:\Program Files\United Devices\UD.EXE" ["United Devices, Inc."]
C:\Documents and Settings\All Users\Start Menu\Programs\Startup
"BTTray" -> shortcut to: "C:\Program Files\Dell\Bluetooth Software\BTTray.exe" [empty string]
"InterCheck Monitor" -> shortcut to: "C:\Program Files\Sophos SWEEP for NT\ICMON.EXE" ["Sophos Plc"]
"Microsoft Office" -> shortcut to: "C:\Program Files\Microsoft Office\Office10\OSA.EXE -b -l" [MS]
"Wanadoo Connection Kit" -> shortcut to: "C:\wanadoo\wanadooconnectionkit\atdialler1.exe" ["Wanadoo"]
Enabled Scheduled Tasks:
------------------------
"Symantec NetDetect" -> launches: "C:\Program Files\Symantec\LiveUpdate\NDETECT.EXE" ["Symantec Corporation"]
Winsock2 Service Provider DLLs:
-------------------------------
Namespace Service Providers
HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
Transport Service Providers
HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 03, 06 - 17
%SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05
Toolbars, Explorer Bars, Extensions:
------------------------------------
Extensions (Tools menu items, main toolbar menu buttons)
HKLM\Software\Microsoft\Internet Explorer\Extensions\
{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\
"MenuText" = "Sun Java Console"
"CLSIDExtension" = "{08B0E5C0-4FCB-11CF-AAA5-00401C608501}"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\msjava.dll" [MS]
Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------
Adapter Switching, IntelRoam, "C:\Program Files\Intel\Switching\User\RoamSvc.exe" ["Intel Corporation"]
Bluetooth Service, btwdins, "C:\Program Files\Dell\Bluetooth Software\bin\btwdins.exe" [empty string]
iPod Service, iPodService, "C:\Program Files\iPod\bin\iPodService.exe" ["Apple Computer, Inc."]
RegSrvc, RegSrvc, "C:\WINDOWS\System32\RegSrvc.exe" ["Intel Corporation"]
RoamMgr, RoamMgr, "C:\WINDOWS\System32\RoamMgr.exe" ["Intel Corporation"]
Sophos Anti-Virus, SWEEPSRV.SYS, ""C:\Program Files\Sophos SWEEP for NT\SWEEPSRV.SYS"" ["Sophos Plc"]
Sophos Anti-Virus Network, SweepNet, ""C:\Program Files\Sophos SWEEP for NT\SWNETSUP.EXE"" ["Sophos Plc"]
Spectrum24 Event Monitor, S24EventMonitor, "C:\WINDOWS\System32\S24EvMon.exe" ["Intel Corporation "]
WMDM PMSP Service, WMDM PMSP Service, "C:\WINDOWS\System32\MsPMSPSv.exe" [MS]
----------
This report excludes default entries except where indicated.
To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
----------
HiJack this logLogfile of HijackThis v1.99.1
Scan saved at 08:11:36, on 27/05/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\S24EvMon.exe
C:\WINDOWS\system32\ZCfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Dell\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\System32\RegSrvc.exe
C:\WINDOWS\System32\RoamMgr.exe
C:\Program Files\Sophos SWEEP for NT\SWNETSUP.EXE
C:\Program Files\Sophos SWEEP for NT\SWEEPSRV.SYS
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Intel\Switching\User\RoamSvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\pctspk.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Sophos SWEEP for NT\ICMON.EXE
C:\wanadoo\wanadooconnectionkit\atdialler1.exe
C:\Program Files\United Devices\UD.EXE
C:\Program Files\United Devices\ud_7657531.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\United Devices\ud_7657531_0.dir\WCGrid_Rosetta.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Adobe\Acrobat 6.0\Reader\AcroRd32.exe
C:\Hijackthis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://www.wanadoo.c...ects/search.htmR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
https://webmail.ox.ac.uk/R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://www.wanadoo.co.uk/R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://www.wanadoo.c...ects/search.htmR0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
https://webmail.ox.ac.uk/R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [PRONoMgr.exe] C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Startup: BBCTicker.lnk = C:\Program Files\BBC Ticker\BBCTicker.exe
O4 - Startup: UD Agent.lnk = C:\Program Files\United Devices\UD.EXE
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: InterCheck Monitor.LNK = C:\Program Files\Sophos SWEEP for NT\ICMON.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Wanadoo Connection Kit.lnk = C:\wanadoo\wanadooconnectionkit\atdialler1.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk/
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) -
http://messenger.zon...ry/msgrchkr.cabO16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) -
http://go.microsoft....467&clcid=0x409O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) -
http://messenger.zon...MineSweeper.cabO16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) -
http://security.syma...bin/AvSniff.cabO16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} -
http://a1540.g.akama...meInstaller.exeO16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) -
http://a840.g.akamai...all/xscan53.cabO16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) -
http://messenger.zon...StatsClient.cabO16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) -
http://messenger.msn...pdownloader.cabO16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) -
http://security.syma...n/bin/cabsa.cabO16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) -
http://www.zone.msn....aploader_v5.cabO16 - DPF: {EC5A4E7B-02EB-451D-B310-D5F2E0A4D8C3} (webhelper Class) -
https://register.bti...bcontrol013.cabO16 - DPF: {EDFCDAF5-95D9-40E9-BBE6-10C33190C3EF} (cGameControl Class) -
http://www.zone.msn..../RumbleCube.cabO20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: Sebring - C:\WINDOWS\System32\LgNotify.dll
O23 - Service: Bluetooth Service (btwdins) - Unknown owner - C:\Program Files\Dell\Bluetooth Software\bin\btwdins.exe
O23 - Service: Adapter Switching (IntelRoam) - Intel Corporation - C:\Program Files\Intel\Switching\User\RoamSvc.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: RegSrvc - Intel Corporation - C:\WINDOWS\System32\RegSrvc.exe
O23 - Service: RoamMgr - Intel Corporation - C:\WINDOWS\System32\RoamMgr.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: Sophos Anti-Virus Network (SweepNet) - Sophos Plc - C:\Program Files\Sophos SWEEP for NT\SWNETSUP.EXE
O23 - Service: Sophos Anti-Virus (SWEEPSRV.SYS) - Sophos Plc - C:\Program Files\Sophos SWEEP for NT\SWEEPSRV.SYS
Thanks again.