Daughter was surfing, tells me pop up has appeared (didn't click it)
I knew immediately it was spyware abd did a MBAM update and scan.....
then noticed our AVG has simply disappeared???
I have :
trojan. vundo (tried to remove with vundo fix but came back)
have tried to do the clean up but won't let me do setup restore, root repeal or erunt (the RR report I got is as follows;
ROOTREPEAL © AD, 2007-2009
Scan Start Time: 2009/11/14 16:32
Program Version: Version 126.96.36.199
Windows Version: Windows XP SP3
SYSENTER/INT2E Hooked [0x80541530]!
The pop up is Safe shield and has an icon on the task bar - red circle with white cross.
if I try to open AVG it initially says all is well and we are protected the changes screen and says nothing to initialise?
I hope someone can help, I have no idea how to start.