Recently, as in the past couple of weeks, whenever I start iTunes, the following happens:
1. A small window opens saying it is "Importing iTunes Library.xml" This goes on for what seems like an eternity, followed by:
2. The iTunes Library file does not appear to be valid. The old file is saved as iTunes Library Damaged.itl
Here is what I've tried so far:
a. Completely uninstalled ALL itunes / Apple / quicktime components, restarted, then reinstalled
b. Moved xml file to the desktop, trashed the .itl files, re-open itunes and reimported the playlist (xml file)
c. I have repeated step two with and without restarting iTunes.
The uninstall, reinstall worked last night. I shut down itunes and restarted it several times with no difficulty. I shut down the computer overnight. On reboot this AM, same story as before: "reimporting xml file" etc etc...
4. I called iTunes technical support. They said to do what I did in a) above. When I told them I had already done that, they had NO suggestions. Can you believe that? When pressed, the tech guy said it was "probably a windows problem." By that, he was implying that he didn't want to, or didn't know how to help me.
So I ask my fellow Geeks: any bright ideas?