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IE 8 connection problem, slow page and page errors


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#1
cohenjsc

cohenjsc

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Hi, My Dell 8200 running XP SP3 with 1 Gig memory, plenty of HD space, all updates, ESET NOD antivirus is having multiple problems with IE8. All other applications run fine (and fast) but IE8 experiences the following:

1) Many page errors on various websites (for example):
Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Timestamp: Sat, 14 Nov 2009 17:11:49 UTC


Message: 'ipsmenu' is undefined
Line: 90
Char: 5
Code: 0
URI: http://www.geekstogo.....p;cof=FORID:9


Message: Object expected
Line: 145
Char: 1
Code: 0
URI: http://www.geekstogo.....p;cof=FORID:9


2) Slow loading of certain web pages
3) Occassional slow page load turns into no connection resulting in the windows diagnose connection problem. Diagnosis always shows no problem

The connection is know to be good as other computers on my home network do NOT have any problems so this apparently is isolated to this particular PC. The connection speed on the PC doesn't seem to be an issue either as various web speedtests show upwards of 3MB/Sec download and 1MB/Sec upload. Both network and CPU utilization during the slow page loading are extremely low.

I have tried the following to fix this issue with no luck:

1) Defrag HD
2) Uninstall and reinstall IE8. IE7 (between uninstall and reinstall showed almost 100% CPU utilization and therefore wasn't any faster)
3) Removing and reinstalling Eset firewall and anti-virus. No improvement when it wasn't installed.
4) Installing Firefox as the browser (slow as well)
5) Removing windows defender
6) Disabling IE8 add-ins. Some improvement noted here but hard to tell...
7) Cleaning temp files with the advised tool
8) Running malwarebyte's removal tool. It found 3 adware items which were removed with no change
9) Running eset virus scan with nothing found

At this point, I've got lots of time invested in this problem with little results and would appreciate additional guidance...

Thanks
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#2
MikeGA

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I work for a large law firm and have the same issue since upgrading to IE8 with Windows XP (3).
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#3
Pcs365

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Hi and welcome to geeks to go.

Now that we understand that you have tried some of the steps to troubleshoot the issue and weren't successful.

Just try this one step below to see if there are any positive results.

Click on START - RUN - CMD - in the elevated command prompt type ipconfig /flushdns

Once done with the above command continue with the step below:

1.At the command prompt, copy and paste (or type) the following command and then press ENTER:

2.Command:(netsh int ip reset c:\resetlog.txt)

Note If you do not want to specify a directory path for the log file, use the following command:

3.Command:(netsh int ip reset resetlog.txt)

4.Reboot the computer.

OR

You can also perform the above step by taking your mouse cursor to the LOCAL AREA CONNECTION ICON in the system tray and double click on it and click on the SUPPORT tab and then select the repair option and it does the same job of the above step advised, however we prefer you perform this step through command prompt.(Reboot the computer).

Ensure that you keep the browser settings to default.

Please let us know if any positive results.

Regards,
Yateesh, Location: Bangalore

Edited by Pcs365, 22 September 2010 - 08:46 AM.

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