[SteveFTM]

Hello

My computer won't 'see' the usb keyboard (XP Pro).

I have two user accounts, one for me with full admin rights, password protected; the other for my kids, not password protected but with limited privileges. I can't log into my account to get the computer to see the keyboard, and I can't do it from the kids account because of the lack of privileges. When I go into device manager on the kids account the keyboard shows up and is listed as working properly.

So I'm stuck! How do I get out of this?

I have tried rebooting several times, I have moved the keyboard to other usb ports, with no luck, and I have tested the usb ports with other devices to make sure they are working - they are.

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Hey SteveFTM.

This is a common problem I see, and it's rather easy to fix. I'll guide you through the common solution.

First of all; shut down your computer. Once your computer is completely powered down unplug the usb keyboard and plug in a PS2 keyboard (The older style keyboard with a circle connector). Ensure that the keyboard is plugged in correctly and start your computer, once your computer has loaded the login screen login to your administrator account. Once in the administrator account, plug in your usb keyboard. Down in your system tray near the system clock you should see some notifications about a new device being connected. After a few notifications it should say that you're device is installed and is available to be used. If you receive a prompt saying that your device was not installed correctly please reply to this thread with the model of keyboard you are using and I will assist you further.

Good luck,
ItsJJStyles.

[ItsJJStyles]

Hey SteveFTM.

This is a common problem I see, and it's rather easy to fix. I'll guide you through the common solution.

First of all; shut down your computer. Once your computer is completely powered down unplug the usb keyboard and plug in a PS2 keyboard (The older style keyboard with a circle connector). Ensure that the keyboard is plugged in correctly and start your computer, once your computer has loaded the login screen login to your administrator account. Once in the administrator account, plug in your usb keyboard. Down in your system tray near the system clock you should see some notifications about a new device being connected. After a few notifications it should say that you're device is installed and is available to be used. If you receive a prompt saying that your device was not installed correctly please reply to this thread with the model of keyboard you are using and I will assist you further.

Good luck,
ItsJJStyles.