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UNABLE TO LOAD TOUCHPAD DRIVER


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#1
IandI

IandI

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Hi Guys,
I would be very grateful for any assistance in trying to resolve this problem.

I have been unable to use my laptop's touchpad for the past year or so. From time to time, I have tried to
get it going by downloading a driver, only to find that there's a notification in the general tab of the
touchpad's driver that "This device is not working properly because Windows cannot load the drivers required
for this device (code31)".
Sometimes, this driver just seems to vanish from Device Managers window!

At present, I have once again downloaded the driver,(code31) and it's listed in Device Manager's
window,with the yellow exclamation mark. I'd appreciate it if somebody can provide me with necessary steps
to install driver correctly.
OS: Dell Inspiron 1520, Vista Home Premium SP2

Many thanks, IandI
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#2
TheWhiteRose000

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Go into device manager.
Try looking for the driver online.
Update the Driver from Specific location.

And locate the driver you downloaded.
Try installing it that way.

It should work if not.
Try Unistalling the part.
Scan the Computer for recent hardware change's.

And then try instaling it again.
If you have been running it and its not working now.
I would say its a hardware problem and it should be looked at.


If you have just installed a new OS such as down grading from Vista to XP or something along those lines.
Keep searching around for the drivers for it.
Maybe you might have the wrong driver.



=x thats the advice I can give.
At the moment.
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#3
IandI

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Many thanks for your reply TWR000, sorry it's taken so long.

I tried your suggestions to no avail, so yes it could be a hardware problem, or possibly the registry
might require editing, beyond my capability I'm afraid!

Once again, thanks alot for your advice.

IandI
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#4
TheWhiteRose000

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If your up for it.
Open up your laptop and check the touch pad connectors.
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#5
IandI

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Once again, I appreciate your help TWR000 but I'm afraid I'll give your suggestion a miss!

I'm sure some people would be up for it but as I said before, my knowledge of computers is very
limited.

I guess I'll either have to have laptop repaired or carry on using the mouse.

Cheers,
IandI
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