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Unable to view pics/videos

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New HP 6116F Desktop model , running Window Vista w/ CA Firewall Security system. Unable to open random website pics/video, boxes appear blank with either little x in left corner or small circle, square, triangle.
This occurs in both browsers IE8 and Firefox. Is there a patch or Java download (if so? which one ?) required.

Recently downloaded Shockwave/Flash 11.5 and checked content controls on IE. Computer skill/knowledge
closer to the newbie level on a skill scale, so please keep responses in simple terms. Thanks all , in
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