that did not work; I have that file but did it again anyway. I found info to run the wlarp.exe (uninstaller) manually and get the error that I have to be signed on as administrator to uninstall. And subsequently found that info (need to be signed on to install & uninstall) at the windows live page. BUT I am signed on as administrator, there is only one user. I logged off anyway and tried it again but still get the same errors. This is the first time I have had trouble updating WLM.
Update, I logged in safe mode to get to admin user and set a password; if there was one had no clue what it was. REbooted but can't use the password. Get 2 popups: background has Administrator and password boxes grayed out and the top sez GINA Logon. The popup in front sez "unable to log u on becuz of an acct restriction."
Edited by galec, 18 November 2009 - 01:21 PM.