Please open Autoruns and un
check the entries which correspond to the following (if they exist):
+ "Motive SmartBridge" "Motive SmartBridge" "Motive, Inc." "c:\program files\sbc self support tool\smartbridge\motivesb.exe"
+ "QuickTime Task" "QuickTime Task" "Apple Inc." "c:\program files\quicktime\qttask.exe"
+ "SunJavaUpdateSched" "Java™ Platform SE binary" "Sun Microsystems, Inc." "c:\program files\java\jre6\bin\jusched.exe"
+ "TkBellExe" "RealNetworks Scheduler" "RealNetworks, Inc." "c:\program files\common files\real\update_ob\realsched.exe"
+ "AT&T Self Support Tool.lnk" "Motive Chorus Command Line Interface" "Motive Communications, Inc." "c:\program files\sbc self support tool\bin\matcli.exe"
+ "Microsoft Office Fast Start.lnk" "" "" "h:\msoffice_w95\office\fastboot.exe"
+ "Uniblue RegistryBooster 2" "" "" "File not found: E:\REG BOOST\RegistryBooster 2\RegistryBooster.exe /S"
+ "RealPlayer Download and Record Plugin for Internet Explorer" "RealPlayer Download and Record Plugin" "RealPlayer" "e:\real player\rpbrowserrecordplugin.dll"
+ "lbrtfdc" "" "" "File not found: C:\WINDOWS\System32\Drivers\lbrtfdc.sys"
As for Spybot's TeaTimer...
It's really not the useful companion it used to be in the opinion of many experts (please see this thread for details
). Personally, I would recommend considering disabling it, especially if we're going to consider updating to SP3 in the future. (To disable it, Run SpyBot->Tools->Resident->Uncheck TeaTimer.)
In fact, on that note, it might not be a bad idea, if you've had issues with the process in the past, to even consider removing your other security products before the SP3 update, and then reinstall following the update. It's a little bit of trouble (you'll have to note your license keys and all that stuff), but it's worth it to eliminate as many possible sources of problems as possible.
Finally, when all that's done, reboot your PC, and then let's finally attempt this permissions reset we had initially considered:
1. Download and install SubInACL
from Microsoft. Install SubInACL in the default location.
2. Click Start > Run > type cmd
and click OK
3. In the cmd prompt, type notepad reset.cmd
and click yes to open Notepad.exe and create a new text file named reset.cmd
4. Copy and paste the following contents into reset.cmd:
cd /d "%programfiles%\Windows Resource Kits\Tools"
subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f
subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f
subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f
subinacl /subdirectories %SystemDrive% /grant=administrators=f
subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=system=f
subinacl /subkeyreg HKEY_CURRENT_USER /grant=system=f
subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=system=f
subinacl /subdirectories %SystemDrive% /grant=system=f
5. Save and close reset.cmd.
6. In the cmd prompt, type reset.cmd
and press enter to run the SubInACL tool. This will take several minutes to complete.
After this, it might not be a bad idea to follow 123Runner's advice and try running the PC for a while. Let us know if you notice any issues with it in the meantime, and when you feel you're ready to attempt the round of updates, let us know!
(Meanwhile, if you have any questions about the current procedures, you can post them, of course.)