The next day when I tried to log onto the administrative account, I could no longer do so. I tried several other slightly possible passwords thinking my memory was on vacation, along with variations with CAPS and adding numbers. Finally I gave up and logged on to my guest account. When it boots up now, I get a small windows box that merely says: FAIL!
I can close that box, and all other functions appear to work as they should for being in a guest account. When I go to shut off the computer, I get the waiting for program to respond...click here to end now. That program appears to be this sunkist.NOTIFYCONDATA.hWnd.
I have Norton Antivirus 184.108.40.206 installed and ran a full system scan. Nothing comes up.
So after much googling, and much humbling, I am here asking your help. I have been to your Malware cleaning guide, but am unable to perform these tasks as I do not have the administrative privileges. Where/Can I start?
Thank you in advance for your help. I hope I've given you enough information to get started.