[biff74]

funny thing is GeForce was not up to date. Ran the Driver Detective and updated all software. I did notice that my "Standard Dual Channel PCI IDE Controller" is not up to date. Tried to update it but not sure what to do with the information once it's downloaded.

Also have several updates that I can watch throughout the download process. Once the download is complete I must unzip them. Once unziped I have no idea what to do. Any ideas?

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just when I thought we had light at the end of the tunnel.....BAM...Big blue comes back. However, the cause of the crash has changed. see below. Give it a look and let me know what you think. Thanks much.

==================================================
Dump File : Mini121709-03.dmp
Crash Time : 12/17/2009 2:39:45 PM
Bug Check String :
Bug Check Code : 0x00000101
Parameter 1 : 0x00000060
Parameter 2 : 0x00000000
Parameter 3 : 0x803d1120
Parameter 4 : 0x00000001
Caused By Driver : hal.dll
Caused By Address : hal.dll+761b
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini121709-03.dmp
==================================================

[biff74]

just when I thought we had light at the end of the tunnel.....BAM...Big blue comes back. However, the cause of the crash has changed. see below. Give it a look and let me know what you think. Thanks much.

==================================================
Dump File : Mini121709-03.dmp
Crash Time : 12/17/2009 2:39:45 PM
Bug Check String :
Bug Check Code : 0x00000101
Parameter 1 : 0x00000060
Parameter 2 : 0x00000000
Parameter 3 : 0x803d1120
Parameter 4 : 0x00000001
Caused By Driver : hal.dll
Caused By Address : hal.dll+761b
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini121709-03.dmp
==================================================

[rshaffer61]

Well we are back looking at the OS system now.
Let me ask when you put new card did you boot into Safe Mode and uninstall all the ATI stuff?
Then shutdown and put new card in and rebooted into Normal Mode and loaded all new drivers
This would give everything a fresh install. If you have done thins then we need to look at the OS system being a problem.

[biff74]

Nope. Not the way I did it. I installed new hardware. Turned on computer. Loaded CD and installed. All in normal mode, not safe mode. So to be sure I do this right, please walk me through steps. Thanks for your help

[rshaffer61]

Anything showing in Device Manager as not working correctly now?

[biff74]

That is a good question. not really sure how to check. Is there a process I can follow to see what is and is not working properly?By the way, should I remove old hardware from the previous graphics card? Below is an overview of my system from Driver Detective. As you can see, several items do require updating. Problem is I am not sure how to go about doing it. Per my earlier communication, I am able to download the update but it arrives in compressed file. I unzip the file but that is where I am stuck. Not sure what the next move is. Here is the update:

[biff74]

Whoops. forgot the update.

[rshaffer61]

To access Device Manager, go to Start start menu | Control Panel | System and Maintenance | System | Device Manager

[biff74]

Here is the device manager. In terms of what is or is not working, not sure how to test that. Also including the latest crash info.

==================================================
Dump File : Mini122009-01.dmp
Crash Time : 12/20/2009 4:02:07 PM
Bug Check String :
Bug Check Code : 0x00000101
Parameter 1 : 0x00000060
Parameter 2 : 0x00000000
Parameter 3 : 0x803d1120
Parameter 4 : 0x00000001
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini122009-01.dmp
==================================================

==================================================
Dump File : Mini121809-01.dmp
Crash Time : 12/18/2009 10:13:14 AM
Bug Check String :
Bug Check Code : 0x00000101
Parameter 1 : 0x00000060
Parameter 2 : 0x00000000
Parameter 3 : 0x803d1120
Parameter 4 : 0x00000001
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini121809-01.dmp
==================================================

[biff74]

should I remove anything related to ATI from my computer? If so, should I uninstall GEForce 7200, uninstall ATI and then reinstall GEForce 7200? What steps would be best going forward? Thanks much

[rshaffer61]

Uninstall all video drivers and start fresh. This will ensure only the current driver is being used with no possible compatibility issues.

[biff74]

Very good. Taking all drivers, including GE Force off. Then will install GEForce again.

[rshaffer61]

OK I will await your results.

[biff74]

Got another crash today. However, the computer was on all night, no problems. Came in this AM opened a few items like Word, Outlook and Google Chrome and BAM, we got a crash - actually twice this AM within 15 minutes of each other. Here is the latest BlueScreenView:

==================================================
Dump File : Mini122109-02.dmp
Crash Time : 12/21/2009 11:14:37 AM
Bug Check String :
Bug Check Code : 0x00000101
Parameter 1 : 0x00000060
Parameter 2 : 0x00000000
Parameter 3 : 0x803d1120
Parameter 4 : 0x00000001
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini122109-02.dmp
==================================================

==================================================
Dump File : Mini122109-01.dmp
Crash Time : 12/21/2009 11:01:21 AM
Bug Check String :
Bug Check Code : 0x00000101
Parameter 1 : 0x00000060
Parameter 2 : 0x00000000
Parameter 3 : 0x803d1120
Parameter 4 : 0x00000001
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+cdb0d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini122109-01.dmp

[rshaffer61]

I just don't know what else to look at. Everything is pointing to the OS system or drivers.
The blue screen viewer shows the OS but can you run a new whoCrashed report and attach it just so I can compare the findings again?