[laurieirvine]

I have one of these 'life proof' Lacie Rugged XL hard disks. It is new and has only sat on my desk. It has been fine up till when I restarted my xp computer the other day, whereupon it stopped being recognised at all by usb, not in device manager or even BIOS. It is completely accessible on other computers.

[123Runner]

Hi laurieirvine

Have you tried it in other USB ports?
Have you tried other USB accessories in the ports?

Please Go to

1: STARTand the click on RUN
2: Type in devmgmt.msc
3: Click Enter
4. Look for any entries with Yellow Exclamation ! marks or Red X's

In your next reply please include those results

123runner

[laurieirvine]

Thanks for your reply 123Runner.

I have tried it in all my laptop's usbs. Other hard disks and devices work fine.

In device management the only red X is over my wireless card, which I have deliberately disabled.