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My computer doesn't work in normal mode

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See my laptop hasn't worked on normal mode for awhile now.
When I go on normal mode it ethier freezes or turns into a blue screen then shuts down.
I'm not sure how I can fix it I'm sure its a virsus of some sorta.
So what should I do?

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Hey Tiesha,

Head here; this will get you started. :)

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