Shutdown works normally , startup works normally, reboot hangs everytime seconds after Compaq logo appears.
I am a tech working at a local PC shop and we are trying to repair this system for resale. It is a fresh install of XP Home with service pack 3 and all of the "express" windows updates installed. The hardrive is a Hitachi 40gig. Yesterday I started a fresh install on a toshiba 40 gig (as a test) and got as far as the second reboot before giving up, since the "no rebooting" problem was already happening. I have resized the partition using PQ magic to include a 10 gig freespace at the end of the drive. no effect. I have converted the partition to FAT32 from NTFS, no effect. I have run fixmbr and fixboot, no effect. there are no USB devices plugged in during restart. I dont see the point in a repair since the fresh install on the Hitachi drive was already hanging on reboot. I suspect some kind of ACPI issue so maybe today I will play with the F5 boot. I am going to keep posting until I resolve this issue so there will be a discoverable "fix" for the next poor soul that runs into this problem. All help is appreciated and will be replied to Thanks in advance.