[MikeHill]

My computer was running fine last night, but this morning I tried to start it up and got the infamous blue screen error before the XP login screen.

I've posted the error messages below - the first appears when I attempt to start in Safe Mode, while the second does when I try to start normally.

I've run CHKDSK from the Recovery Console (with the prompt CHKDSK /r, which said it fixed some hardward problems, and since the "CHKDSK /F" recommended by the error message didn't work), but to no avail.

I haven't downloaded anything for awhile, didn't update anything major recently, so I'm not sure if this is a hardware issue or a virus issue or what. The computer came with XP already, so I don't have an installation disk at all.

Any help at all would really be appreciated. I really don't know much at all about hardware stuff. I do have a lot of data that's important to work and such, and I'm pretty much just worried about that.

Error messages posted below:

The first...


A problem has been detected and Windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this Stop error screen, restart your computer. Remove any newly installed hard drives or hard drive controllers. Check your hard drive to make sure it's properly configured and terminated. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.

Technical information:
*** STOP: 0x0000007B (0xF78A6524, 0xC00000034, 0x00000000, 0x00000000)




The second...


A problem has been detected and Windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

Disable or uninstall any anti-virus, disk defragmentation, or backup utilities. Check your hard drive configuration for any updated drivers.

Technical information:

*** STOP: 0x00000024 (0x001902FE, 0xB98093DC, 0xB98090D8, 0x8A523805)

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Can anyone offer any advice at all? I've still not been able to use my laptop at all.

[MikeHill]

Can anyone offer any advice at all? I've still not been able to use my laptop at all.

[rshaffer61]

First thing let's protect your data.


Get Puppy Linux...Get puppy-2.16-seamonkey-fulldrivers.iso download it and burn it to cd
..
if you don't have a burning program that will burn .ISO files get Burncdcc from my signature...it is a small FAST no frills iso burning program...

NOTE...do not put a blank cd in until burncdcc opens the tray for you
1. Start BurnCDCC
2. Browse to the ISO file you want to burn on cd/dvd ....in this case its memtest86.iso
3. Select the ISO file
4. click on Start

make sure in the bios the cd drive is the first boot device....

put the cd in the cd drive..boot your computer....puppy will boot and run totally in ram...if your hardware is is good working order you will know...
after you get it running and your at the desktop...you take the puppy linux cd out and then you can use the burner to copy all your data to cd/dvds
you can also use it to backup your data to a external usb harddrive..just have it hooked to the computer when you boot up with puppy...

==========================
quick guide for saving data...music..files on a system that will not boot using puppy Linux..


after you get to puppy desktop..
click on the drives icon...looks like a flash drive...top row..it will list all the drives connected to

your computer...

click on the red icon for the drive you want to mount...in this case its a flash drive ...puppy will

mount the drive..the drive icon turns green when its mounted...
minimize the drives mounter window..you will need it again in a few minutes..
drag the right edge of it sideways to shrink it to its narrowest size...about half the width of the screen...then drag the window to the right edge of the screen...

now click on the icon that looks like a filing cabinet (kind of yellow) on the main drive...it should
already be green..
you will see a list of all the folders on the main drive Usually your C: drive..shrink that window to
the narrowest you can..about half the width of the screen...drag that window to the left side of the screen...
at this point you should have 2 windows open on your desktop..the flash drive on the right side..
go back to the folders on the C: drive...click on the documents and settings folder...then your user
name or all users..find the folders that has your data..
drag and drop the folder with the data you want to make copies of to the flash drive window...

your options are to move ..copy ect...JUST COPY..if its to big you will have to open the folder and
drag and drop individual files until the flash drive is full...(I have a 120 GB external USB drive for
big data recovery jobs and a 4 GB flash drive for the smaller jobs)..after you get the files copied to
the flash drive...
Click on the drives mounter you minimized earlier
UNMOUNT THE FLASH DRIVE by clicking on the green icon..you will once in awhile get error messages when
unmouting the drive..ignore them..when the flash drive icon turns red again its safe to remove the
flash drive..trot on over (stroll if you want to look cool) to another computer and plug in the flash

drive and copy all the data files ( I drag and drop) to the other computer..
make sure the other computer can read them...

now delete the data on the flash drive...take it back to the misbehaving computer and plug it in

again..click on the drives icon again and repeat until you have all your data transferred to the working
system..

Thanks to happyrock