[Jfau]

Something happened and I had to redo my computer AGAIN. But this time, the c drive was already NTFS and already had the space on it. So basically, all the stuff that I did was done. I just felt that I needed to say this in case it changed anything.

If it doesn't change anything, I just need to get the drivers. I checked out the dell website, and the drivers are .application, I cannot open the files. Yes, they are clickonceapplications, but there was nothing to click once.

Edited by Jfau, 30 November 2009 - 04:18 PM.

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Thanks for the update.
You will need to install the chipset drivers 1st.
After that is done the other ones.

[123Runner]

Thanks for the update.
You will need to install the chipset drivers 1st.
After that is done the other ones.

[Jfau]

Yes, okay. But how?

EDIT:

Also, the only driver on the site for my service tag is an audio one, however for all dimension 2400 there is 73. I could get from there, no?

Edited by Jfau, 30 November 2009 - 04:42 PM.

[123Runner]

Thanks for the update. It was actually better that it formatted the entire drive as NTFS.
I half expected a problem. Doing a conversion after the fact is risky. Same as changing partition size.
You will be better off this way.

Go to The Dell site here.
You will have to use the 1 from the 73 driver list.

Install it as per the directions Here.

Reboot the computer and go back to device manager as follows..

Please Go to
1: STARTand the click on RUN
2: Type in devmgmt.msc
3: Click Enter
4. Look for any entries with Yellow Exclamation ! marks or Red X's

In your next reply please include those results
We will then deal with any remaining by going back to the Dell site.

[Jfau]

Those are the only thing with any sort of exclamation/red x mark.

[123Runner]

Some of those should be taken care of with the chipset driver install.

[Jfau]

I tried to install it, but this error appeared:

[123Runner]

I apologise for not getting back sooner. I have been out of town and have limited internet. (Some of us do have jobs)

Lets look at this again. So I can gain perspective of where we are at.
You have reformatted and installed XP on 1 partition that is NTFS.
You are missing some drivers.
The 1st step is the chipset drivers.
You went to Here and got the chipset driver. The file name is R47822.EXE.
Did you follow the following instructions? Install instructions for R47822.exebecause it is a self unzipping executable that creates a folder and brings up a HTML install shield.

Hard Drive Installation (via WinZip) with HTML Pop-Up Window for
R47822.EXE

Download
1.Click Download Now, to download the file.
2.When the File Download window appears, click Save this program to
disk (Windows XP users, click Save) and click OK. The Save In: window
appears.
3.From the Save In: field, click the down arrow then click to
select Desktop and click Save. The file will download to your desktop.
4.If the Download Complete window appears, click Close. The file
name icon appears on your desktop.

Install
1.Double-click the new icon on the desktop labeled R47822.EXE.
The Self-Extractor window appears.
2.Click OK or Continue.
The Self-Extracting Driver Installation window appears and prompts to
extract files to C:\DELL\DRIVERS\R47822.
3.Leave all of the default settings and click Unzip or OK. If the
directory doesn't exist, you'll be prompted to create one. Click Yes. A
Self Extractor window appears and indicates C:\DELL\DRIVERS\R47822 files were
extracted.
4.Click OK.
Follow the on-screen installation instructions in the window.

HTML Pop-Up With Install Now Button
1.The Dell Software Installation Documentation window appears.
2.Click the Install Now button. A File Download window appears.
3.Click Run this program from its current location and click OK.
The Security Warning window appears.
4.Click Yes. The InstallShield Wizard window appears.
5.Follow the on-screen instructions.

123runner

[Jfau]

the same ikernel error occured.

[123Runner]

With a newly formatted drive and new install of XP there is no reason for that error.

During the install of XP, did you have any problems what so ever?
Where there any files that did not copy?
At what step in the install is the error coming up?
Is it during the download, or during the initial install where it creates the folder, or during the HTML install section?

Also, there is no need to requote everything again. It makes it difficult to read.

I am going to have another tech look at this and see if he can make sense of it.

[rshaffer61]

Can I ask something here guys?
jfau when you formatted and reinstalled did you use a Genuine Microsoft XP installation disk or a Recovery disk?
If this is a Recovery Disk is this the disk that came with the system?
If not where did the install disk come from?
Do you not have a drivers disk also?

[Jfau]

During the install of XP, did you have any problems what so ever?
No, none.
Where there any files that did not copy?
Hm? I don't understand.
At what step in the install is the error coming up?
Is it during the download, or during the initial install where it creates the folder, or during the HTML install section?
During the HTML install. It says to open, but it doesn't give me the option of opening it.

jfau when you formatted and reinstalled did you use a Genuine Microsoft XP installation disk or a Recovery disk?
Pretty positive it was a genuine microsoft xp installation disc.
If not where did the install disk come from?
I got the disc from a friend.
Do you not have a drivers disk also?
No, I don't.

Sorry I can't be that helpful, I don't know that much about computers.

[rshaffer61]

So if I get this right you are using
A full Genuine Microsoft XP installation disk and not the Recovery disk that came with the system?
I'm not sure where the installation is messing up but it seems the problem lies there and the best course of action since this is newly installed is to start over.
Is the installation disk the same type of XP as what was on your system originally? IE: Home, Media or Pro

[happyrock]

I noticed this...

If not where did the install disk come from?
I got the disc from a friend.

if this is already installed on another computer you can't install it on yours too...

[Jfau]

I think it home, and my computer is/was pro.


Also, happyrock, if I can't install it, how did I?