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HELP! =( firefox wont open, pc slow


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#1
jhaycee

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my firefox wont open and computer is slow. i tried system restore but it still wont open. any help wil be appreciated.
heres the log.
thank you in advance!

I removed your log, they are only to be posted in the malware forum.

Edited by BHowett, 27 December 2009 - 10:49 AM.
remove log

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#2
Throoper

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Hi jhaycee,

I see a couple suspicious things in your log that should be looked at in the Malware Forum.

You also have a lot of unnecessary things running at startup that could be slowing things down, but get the Malware issues cleaned up before doing anything else.

T. :)
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#3
jhaycee

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thank you!
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#4
rshaffer61

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I suggest you go to the Malware Removal and Spyware Removal Forum and run all the steps located in the
START HERE. These self-help tools will help you clean up 70% of problems on your own.
If you are still having problems after doing the steps, then please post the reguested logs in THAT forum.
If you are unable to run any of the tools then start a new topic in the malware forum and put this in the subject line...I am unable to run any malware tools

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

Add a link to this topic so that malware tech can see what steps have been taken here
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#5
jhaycee

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thanks for the reply.
i did run the self help tools.
TFC, ERUNT, scanned with ad-aware,
tried rootrepeal but i got an error.
i will post my log to the malware removal forum.
thanks again.
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#6
jhaycee

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i never got a reply. =(
any help?
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#7
rshaffer61

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You need to post a response in the Waiting Room with a short description and a link to your malware topic along with the date you originally posted. This will help get you assistance faster. I apologize for the extended period of time it is taking but that forum is extremely busy. Please be patient and someone will get to you quickly after you post int he Waiting Room.
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#8
andrewuk

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im on it . . . .
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#9
rshaffer61

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Thank you andrewuk for your fast response. I will await for your return jhaycee once you are done in the malware forum. Please let me know how everything works out or if you need further assistance here.
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#10
jhaycee

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thanks for all you guys fast reply. i posted my log to the malware forum. but now i can find it.
i also went to the waiting room and post and link this topic.

QUESTION ==> should i start another topic at the malware forum?
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#11
123Runner

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Your topic

http://www.geekstogo...lp-t260889.html
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