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Help to get rid of Webtracer...

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Jan Ove Larssen

Jan Ove Larssen

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I`ve been hijacket by the http://rl.webtracer.cc/-/?bayzm. (Just in case, do not click on the link) It`s really annoying and I`ve big problems getting rid of it. Could someone help me? Below is a copy of my latest HijackThis log.

Thanks for any assistance!

Jan Ove Larssen

Logfile of HijackThis v1.99.0
Scan saved at 9:57:24 PM, on 5/16/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\Programfiler\Fellesfiler\Symantec Shared\ccEvtMgr.exe
D:\Programfiler\Zone Labs\ZoneAlarm\zlclient.exe
C:\Programfiler\MSN Apps\Updater\01.02.3000.1001\no\msnappau.exe
C:\Programfiler\Fellesfiler\Symantec Shared\ccApp.exe
D:\Programfiler\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Programfiler\Fellesfiler\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Programfiler\Norton AntiVirus\navapsvc.exe
C:\Programfiler\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Programfiler\MSN Messenger\msnmsgr.exe
D:\Programfiler\Mozilla Firefox\firefox.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://rl.webtracer.cc/-/?bayzm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://rl.webtracer.cc/-/?bayzm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koblinger
O1 - Hosts: 1159680172 auto.search.msn.com
O4 - HKLM\..\Run: [Zone Labs Client] D:\Programfiler\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [DAEMON Tools-1033] "D:\Programfiler\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [msnappau] "C:\Programfiler\MSN Apps\Updater\01.02.3000.1001\no\msnappau.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Programfiler\Fellesfiler\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Programfiler\Fellesfiler\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [iTunesHelper] D:\Programfiler\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programfiler\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Programfiler\Fellesfiler\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - Global Startup: Acrobat Assistant.lnk = D:\Programfiler\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Oppslag - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programfiler\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programfiler\Messenger\MSMSGS.EXE
O16 - DPF: {11010101-1001-1111-1000-110112345678} - ms-its:mhtml:file://C: oo.mht!http://superprogdown...9.chm::/win.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1115964855140
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pdownloader.cab
O19 - User stylesheet: C:\WINDOWS\stsheets.dat
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\ccPwdSvc.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Programfiler\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Programfiler\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection - Symantec Corporation - C:\Programfiler\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\FELLES~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Programfiler\Fellesfiler\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
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Did you try following the steps here?

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Jan Ove Larssen

Jan Ove Larssen

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Yes, I`ve tried almost every program that can handle spyware. When I use them, they find a lot of stuff to remove. So I do, but the trace to my machine does not seem to be totally cleaned up, so the webtracer-hijacker comes back over and over.

What should I do to cut the link between the hijackers source and my machine?

Thanks for any replies!

Jan Ove Larssen
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Once you have followed all of the steps in the malware removal guide at the top of the forum where it says "Do you suspect a malware (Spyware, Virus, Trojan) infection? Please start here. ", post a hijack this log in the malware forum at
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Once you have followed all of the steps in the malware removal guide at the top of the forum where it says "Do you suspect a malware (Spyware, Virus, Trojan) infection? Please start here. ", post a hijack this log in the malware forum at

View Post

Please do follow the steps in the link(right here) I provided, but please do not make another post in the malware forum. If following those steps does not get rid of your problem, then please post a HijackThis log here and I will have it moved to the malware forum, that way there wont be double posts. :tazz:


Edited by Rustymilo, 17 May 2005 - 05:07 PM.

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