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Specific BSOD problem that i cant find help for.


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#1
SKYoung

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BSOD stop 0x0000007E (0xc0000005, 0x820e6128, 0xACCe4a2c, 0xACCE4728)

BSOD stop 0x0000007e( 0xC0000005, 0x820B2128, 0x9fGDCa2c, 0x9fGdc728


only errors it gives me. computer works fine just 4 times in the past week that i have gotten the BSOD with those 2 STOP messeges. doesnt give me a device or anything and the codes dont really help much since looking up the 0x0000007e issues seeem like ppl cant use their comp while i can.

iv updated all my drivers except 4 of them they are external devices which i use when im doing photoshop so i know those are not the problem.

i dont know if its SP2 or that other update that came out after sp2 a couple weeks ago. at least its still working would be upset if i had to do all my work from my laptop since i love my desktop
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#2
Broni

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Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
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#3
SKYoung

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==================================================
Dump File : Mini112709-02.dmp
Crash Time : 11/27/2009 3:57:22 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x820df128
Parameter 3 : 0x98cb8a2c
Parameter 4 : 0x98cb8728
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+a9128
File Description : NT Kernel & System
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini112709-02.dmp
==================================================

==================================================
Dump File : Mini112709-01.dmp
Crash Time : 11/27/2009 7:39:01 AM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x820b2128
Parameter 3 : 0x9f0dca2c
Parameter 4 : 0x9f0dc728
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+a9128
File Description : NT Kernel & System
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini112709-01.dmp
==================================================

==================================================
Dump File : Mini112609-01.dmp
Crash Time : 11/26/2009 5:01:12 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x820e6128
Parameter 3 : 0xacce4a2c
Parameter 4 : 0xacce4728
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+a9128
File Description : NT Kernel & System
Product Name : Microsoft« Windows« Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.18082 (vistasp2_gdr.090803-2339)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\Mini112609-01.dmp
==================================================

wow says caused by ntkrnlpa.exe wish it would of told me that in the actual BSOD
i did a memory check it came back clean no errors
so how do i fix this find the driver and reinstall it?

Edited by SKYoung, 27 November 2009 - 05:44 PM.

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#4
Broni

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With the above errors, I was about to ask you to test your RAM, which you already ran.
If you have more than 1 RAM stick, I'd suggest to run your computer with 1 stick at a time, for a day, or so.
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#5
SKYoung

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k i will try that
so it could possibly be a ram issue even if the test came back ok?
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#6
Broni

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Software check (memtest?) is always inferior to physical check.
I've seen cases, where memtest came out clean, but some RAM stick was bad anyway.
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#7
SKYoung

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k i will give that a try
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